

Fifth Third Bank?strives to keep the customer at the center of everything they?do. Improving their lives through their?financial products and the customer experience they?provide is both their?corporate social responsibility and their?passion. They?are committed to providing better financial solutions for all the people they?serve.?Fifth Third Bank is one of the top-performing banks in the country with a more-than-150-year heritage of success that comes from living up to their promise of listening to their customers and inspiring them with smart financial solutions.
Fifth Third services businesses and communities in 10 states with more than 1,100 full-service locations and 52000 ATMs. As of December 31, 2018, the Company had 18,084 team members and $146 Billion in assets.
Fifth Third Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/17/2021.
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This is the worst bank ever to contact. Their customer service is nonexistent. They are all rude, non-responsive, and delay all work they have to complete. My insurance agency has been after them for 14 days now to get a letter of guarantee to pay them on the vehicle that has been totaled. Calling their total loss department to get things moving is pointless. You sit on hold for 30-40 minutes before anyone picks up the line. Once they pick up it's like you are bothering them and they do nothing to help you. I would stay away as when we had the old it took forever to call and get any information about the loan.


I was not happy as I was given a decent credit line of 12500. I make my payments (Accelerated) to keep my balance low, and they decide to lower my credit line to 3000 leaving me with 150 credit available. Not only did it affect my spending but also my credit score dropped by 25 points. I will not consider them in the future

At first I had trouble getting a credit card from my bank..then I finally got 1 ..then during covid they lowered my credit limit and that lowered my credit score ? shouldn't my bank be helpful not hurtful during these trying times?
They also did notify me that my account was being overdrawn ( not by me )!!? More than what I make per month!! How does that happen..Shouldn't they have thought that was suspicious? So I am no longer a fan of this bank and will be changing banks soon!!

I attempted to access my account with no success.
Customer service, do you use Chrome browser?
Yes.
The answer, you cannot access your account using Chrome.
How do I access my account.?
You cannot.
Making your day a fifth third better, the greeting should say how can we ruin your perfect day?
Negative 5 stars.


The worst bank I have ever had. They have the most insane overdraft policy, and an app that will not accurately display information. Customer service is only there to tell you they won’t/can’t help you. Do yourself a favor and bank with chase or really any other bank.
Fifth Third Bank Offers
Fifth Third Bank Q&A (110 questions)
How do I apply for a Fifth Third Bank credit card?

You can apply for a Fifth Third Bank credit card by calling 1-866-671-5353 or by visiting your nearest Fifth Third Bank branch.
You can only apply if you've been a Fifth Third customer with an eligible checking or savings account in good standing, for more than 90 days.
Keep in mind, that a credit card application might result in a hard pull on your credit, lowering your score for a short period of time!
How can I pay my Fifth Third credit card online?

You can pay your Fifth Third credit card online here: https://www.53.com/content/fifth-third/en/login.html .
Just sign up for an account if you don't have one and follow the few simple instructions. I find using their mobile app to be the easiest and most convenient. You can find out more about it here: https://www.53.com/content/fifth-third/en/personal-banking/bank/online-mobile-banking/mobile-banking.html .
How can I redeem my Fifth Third Bank credit card points?

To redeem your Fifth Third Bank credit card points, start by logging into your Fifth Third account here. Then click the “Real Life Rewards” link. From there, you'll be able to redeem for cash back, credit toward loan payments, gift cards and merchandise.
How can I download the Fifth Third Secured card mobile app?

You can download the Fifth Third Secured card mobile app from the App Store or Google Play.
You can also go to 53.com on your mobile device to connect to the new login page, which you can learn more about here.
The app enables you to update your account information and preferences, activate cards, change card PINs, and more.
What credit score is needed for the Fifth Third Bank 360 Prepaid card?

The Fifth Third Bank 360 is a prepaid card and it doesn't require a credit check.
In other words, there is no credit score requirement to get a Fifth Third Bank 360 prepaid card.