First Community Bank

Very friendly staff and great mobile app. I was also able to purchase a car with a loan from fcb when no one would help me. One of the few with a hometown feel

Highlands Union Bank was overtaken by First Community Bank. I will call myself a fairly new customer with First Community Bank. I have a line of credit with First Community Bank. The employees at the Johnson City branch has been very helpful with me. So far, everything is going well.

I was with Highlands Union Bk since 1999. In January of 2021 First Community swoops in and charges me services fees!!! predators!

FCB is TERRIBLE for locking your card if you make a "different" purchase- especially online purchases. Can't unlock until speaking with someone during business hours. I would understand if it were a credit card company, but this is my money that I wanted to spend on an EBay item -that could be gone tomorrow.

FCB in eclectic was the best. Was. Today I was denied withdrawal from my personal account. I had to add my wife to make a withdrawal. WTH! It was income tax money that her and I filed together on but had sent to my account. I've never been more embarrassed by the way they treated me. I've been with them for several years but this is my last for sure. I don't recommend them for anything

They are holding my funds for 14 days and they said that the banker responsible for this is on vacation and that nobody else in the bank can help me!!! I said "what if this banker is dead, who is the next person that can help" their answer was "but he is not dead, so we need to wait for him" :O I am in shock - worst worst worst customer service ever AND holding my money ILLEGALLY.

When I lived in North Carolina for college, I used Highlands Union Bank as my main bank for several years. Their customer service deserves the most praise out of everything. I never once had an issue that wasn't resolved in a timely manner, and with incredible politeness and kindness from the staff. The application process was quick and painless, and they gave plenty of information on the checking account I was opening. If I move back there, I will definitely continue my business at the HUB, and may open additional accounts, and use them for car loans and other services.

To be honest Ive never given this bank/institution much thought despite being a native Georgian. I pretty much did the norm and joined suntrust saving bank. I was introduced to FCB by a friend and they were explaining to me their interest rates, the lack of monthly fees and all of the key points and advantages FCB has. Afterwards i did my due diligence and went online and did my research. After checking out the website and going over the terms and agreements i decided to go into a local branch and check them out first hand. The patron were warm and friendly. They sat me down and went over the plus/minus of having a direct savings account with them as well as some of the advantages and perks of FCB. I compared it to suntrust (which i have no ill-will towards) and the deciding factor was a higher interest rate and the special/promotion they had going on. A year later and i still have no complaints