CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. CIT's consumer banking segment includes a national direct bank and regional branch network. CIT has provided financing to their customers to help individuals and business owners grow. CIT Bank... show more
CIT Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 03/10/2025.
2.5
116 reviews
from WalletHub and across the web
116 reviews from WalletHub and across the web
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
CIT Bank
RSudan @RSudan
Report Abuse
1 Star Rating
Customer's dashboard after logging in from a personal computer is inadequate, unfriendly, and horrible, unlike any other bank. There is no two-step verification process and no provision to log out to prevent cyber fraud.
show more
show less
Product: CIT Bank CDs
Comment
0
0
CIT Bank
James Colas @459pbl
Report Abuse
1 Star Rating
Had a CIT Bank account with funds deposited for over a year. Then I tried to wire 30% of the balance to escrow to close on a real estate purchase. The wire was blocked because I had changed phone carriers, though I kept the same phone number. The representative informed me that this was policy and that wires would now be blocked for six months, despite the fact that they confirmed my identity, sent me a check, and allowed ACH transfers. Since escrow will only accept a wire by law in my state, I cannot close until the funds clear my local bank. I am closing the account as soon as this is resolved.
show more
show less
Product: CIT Bank Savings
Comment
0
0
CIT Bank
David Browning @candmbrowning
Report Abuse
1 Star Rating
Mutual of Omaha is a poor lender. Yes they give good rates and service to get you to borrow with them. Yes…initially….they do have a quality feel. Like so many people have said prior though…..MoO bundles and sells your loan to other lenders quickly. Mutual of Omaha will not be your lender for very long. If you don’t believe the testimonies then just ask Mutual of Omaha during the lending process. It is fantastic to be able to stay with and deal with a proven winner. Selling bundles of mortgages to unknown lenders is the stuff that 2008 was made of.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
jmoo2006 @jmoo2006
Report Abuse
1 Star Rating
We were going to do a refinance, ended up not going through with the loan and they still charged us $800 for an appraisal that didn't happen.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
Abdel Torres @soundnpraise
Report Abuse
1 Star Rating
After a few days going back and forth make sure I was going to get what I needed, it didn’t happen. I was promised that the and of cash out was what I need for a major improvement on my property and was lied to that the final numbers was going to display the amount, and it it was not by $16,012. They stated that I was get the amount I was settling with and that became a BAIT AND SWITCH. Yes I lost my home inspection money, but I hate to be taken as a sucker.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
bill_mclain @bill_mclain
Report Abuse
1 Star Rating
The rate was pretty good, but they paperwork didnt match the final reality. Their paperwork indicated they would be servicing the loan themselves. It wasnt 5 days before I was sold and 30 days before I was sold again. The first time I was told, the 2nd time I was not. Selling the loan wasnt the problem, keeping my payment was. After making 4 mortgage payments, I found out that they had sold my account. They kept 1 mortgage payment and didnt give it to the new service company. This caused my account to become delinquent even though I had been making all payments.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
David Goldman @dgoldman590
Report Abuse
5 Star Rating
Not sure why the reviews here are so negative, I checked the reviews from Zillow before I started the application, and they gave me the best experience I've ever had financing a property, and I've had more than a few over the years. I got 3 quotes and they were the cheapest. The banker stayed with me from start to finish rather than passing me off like most lenders do once the deal is started. He answered all my questions and we closed very quickly. I've been able to reach him after settlement for payment questions and the like as well. A+ job for customer service as far as I'm concerned.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
bill_mclain @bill_mclain
wait until they sell your loan, then tell me how good they are at paperwork
show more
show less
Comment
1
0
David Browning @candmbrowning
Write about your feelings a year from now….when the honeymoon is over….when your sold off to “Freedom Mortgage”, or “Dove Management”.
show more
show less
Comment
0
0
CIT Bank
crispykn @crispykn
Report Abuse
1 Star Rating
I wasted 10 mins of my time then refused to give me 30yr fix rate over the phone saying I would need to do a hard credit check before getting one. If this is how they treat you before signing I can only imagine how they treat you once you're married to them.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
mikeb1367 @mikeb1367
Report Abuse
1 Star Rating
I would give negative stars if possible. This is by far the most negative borrowing experience I have ever had. There was nothing but stalling, inability to get things done, and nit picking over my finances. They wasted five months of my time and did a lot of damage to my credit by asking me to pay off the only debt I have. This resulted in reducing my credit score by erasing many years worth of credit history with a vendor I have spent over a million dollars with. I ended up losing a contactor that I've waiter over a year to get to do the work on my home. I own two homes and three businesses with zero mortgages. This loan should have been a no brainer! My assets are twenty times what this loan was worth.
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
CIT Bank
Kristin Harding @KristinHarding7
Report Abuse
1 Star Rating
We're a Hardworking steel worker family, Refinance was supposed to be complete. l Called on the day they indicated closing...they couldn't help us after all... When I asked why.. I heard yeah, Sorry. Underwriting. Now we must scramble to find another company. Terrible! Dishonest and quite Shady!
show more
show less
Product: CIT Bank Mortgages
Comment
0
0
Customer Excellence @customerexcel
Hey Kristin, I'm sorry to hear this. What state are you in?
show more
show less
Comment
0
0
CIT Bank
anteskm @anteskm
Report Abuse
1 Star Rating
MOH is an absolute awful mortgage company and servicer. Original refi occurred last year...got the rate I wanted, but the officer screwed up no less than 5 times during the process, cost me an extra $500 to extend the lock and closed at a lower dollar amount than I requested (his fault and I had emailed and written proof after he tried to blame me!). Then he tried to blame me for some internal office politics about getting him in trouble (completely unprofessional as I didn't reach out to anyone at the time). I finally just closed the loan to get my mortgage/rate and move on with my life. Then servicing got a hold of my loan and really screwed things up further...they overestimated my escrow at close and basically double dipped and took me 6 MONTHS of fighting them to get a refund of the escrow dollars that were mine. The customer service is just awful - not unexpected for a mortgage servicer, but this was overtly bad. Then, when they finally refunded my escrow and did an analysis, I come to find out a year later that they've been under-reserving my escrow and my total mortgage payment is going up 40%!!! Again, I understand I owe the money, but sure as heck seems like they don't know what they are doing. Mortgages *should* be 'set it and forget it. It's so regulated, it's hard to screw up this badly...but they've at least succeeded in one thing...winner of the worst award.
show more
show less
Product: CIT Bank Mortgages
Comment
1
0
CIT Bank
Arun Reddy @reddyac
Report Abuse
1 Star Rating
I was paired with an agent at Mutual of Omaha through Costco's Mortgage Program. This agent presented me with an attractive refinance offer with a generous lender credit. After my application was through, this agent then began to ignore me, on many different occasions. He ignored my emails and phone calls, and even went on vacation for a week and didn't inform me or pass me onto a colleague who could help me. He kept ignoring me all while I was desperately trying to get a rate lock in, and eventually his delays caused me to lock in at a higher interest rate and lower lender credit. Mutual of Omaha and Costco only offered a mediocre apology and offered a measly $500 refund, despite the fact that this experience will end up costing me thousands of dollars over the life of my loan.
Mutual of Omaha deservers ZERO stars for the awful experience I went through. That is all they deserve.
show more
show less
Product: CIT Bank Mortgages
Comment
1
0
David Browning @candmbrowning
Yep…….”Welcome to Mutual of Omaha”.
show more
show less
Comment
0
0
CIT Bank
michelecatrionawalker @michelecatrionawalker
Report Abuse
3 Star Rating
The online login interface is confusing and 1 out of every 2 logins for me becomes a call into customer service to assist with login issues. I have many online accounts and am very comfortable with logins. I never have had such a bad login experience. The prompts are wordy and confusing. Sure, you want double security and authentication. I get that. But the prompts aren't clear and then you get locked out and then you have to call...on the other hand the customer service reps are excellent. They admitted that they get this complaint regularly. I like to check my account weekly if not daily. Sure I'm obsessive. But that's my right and frankly, it motivates me to see that balance grow. And when I'm feeling down in this COVID sux enviro, this little boost of hope grows more important! I have closed my account.
Mutual of Omaha mortgage division is a complete waste of time. Unprofessional and total liars. Do not waste your time with these jerks. 800+ score, more money in investments than the mortgage amount, and still denied by stupid so called mortgage professionals. Do yourself a favor and look elsewhere. These imbeciles at MOO do not return emails, phone calls, or text messages. All of their staff should be fired.
show more
show less
Product: CIT Bank Mortgages
Comment
1
0
CIT Bank
dancestreetballroom @dancestreetballroom
Report Abuse
2 Star Rating
They require a circus' worth of hoops to be jumped through in order for your heirs to claim your account. #wouldnothavethoughtofthisbefore #nowiknowtoask
Get answers to your questions about CIT Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Provide Personal Information: Furnish personal details including your name, address, date of birth, Social Security number, valid ID, email address, and phone number.
Review and Agree to Terms and Conditions: Carefully review and agree to the terms and conditions associated with the chosen account.
However, there is a limit of one eChecking promotional offer per account and per primary customer. Additionally, the offer may end at any time without notice. For the most up-to-date information, visit CIT Bank's website or contact their customer service at (855) 462-2652.
You can check the best checking accounts available for you to make sure that whatever decision you go for really fits your goals.
CIT Bank is an online-only bank, meaning it does not have a branch in Topeka, KS.
However, you can open an account with CIT Bank online. For the most up-to-date information please contact its customer service by phone at (855) 462-2652.
You can check the best savings accounts available to ensure that whatever decision you make really fits your goals.
CIT Bank no longer opens or services IRA CDs for new customers. All of its publicly offered certificates of deposit are regular, taxable accounts only. However, only current IRA customers and beneficiaries may roll over or open IRA savings and IRA/Roth CDs.
For the most up-to-date information, refer to CIT Bank's website or contact their customer service.
You can check the best CD rates available to ensure that whatever decision you go for really fits your...
CIT Bank is an online-only bank, meaning it does not have a branch in Southern California.
However, you can open an account with CIT Bank online. For the most up-to-date information please contact its customer service by phone at (855) 462-2652.
You can check the best savings accounts available to ensure that whatever decision you make really fits your goals.
Ad Disclosure: Certain offers,
companies or professionals (collectively “listings”) that appear on this site, originate from paying advertisers.
For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where listings appear on this site (including, for
example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array
of offers, companies and professionals, but our listings do not represent all financial services companies
or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does
not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely
independent and not provided, commissioned, or endorsed by any issuer, as our editors follow a strict
editorial policy.
WalletHub is not a financial advisor. Our goal is to provide you with top-notch
content, data, and tools. You are responsible for deciding what financial products and providers are best
for your needs.
We work hard to show you up-to-date product terms, however, this information does
not originate from us and thus, we do not guarantee its accuracy.
Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering
institution. Please let us
know if you notice any differences.
