The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 08/14/2022.
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1 Star Rating
If there were no stars that’s what I would give Comenity Bank. They are beyond awful. I have NFL card through them & why the NFL made this change I will never know but do yourself a favor do not under any circumstance file an application to get this card.
Only update to credit report every 3 months or longer when account is paid in full . I’ve had the card 4 years and still have not had a credit increase although my score has improved to a 725 and my income has increased .
This is the sneakiest bank I've ever worked with. I opened up this card in order to use a promotion plan with zero interest to pay off a large balance. They don't charge you any interest if you pay it off within a year.
So, I went ahead and put myself on a payment plan, so that I wouldn't be charged any interest. Well, they charged me another full payment after I thought I had payed it off.
I check out my account and call them. On my last payment, I had $29 left that I didn't realize I had because they weren't sending me paper or electronic statements.
Turns out that I didn't pay my remaining balance of $29, so they charged me 200% interest without notifying me via email, or snail mail.
I called them, and the initial person wasn't willing to do anything. I asked to speak with a manager, and they were sympathetic, but unwilling to do ANYTHING for a loyal customer who had never missed a payment.
This is not the customer service that I'm used to! American Express would've done something to reverse this, or at least work with me to lower the payment.
Just to add, this bank is sneaky. When I first signed up, it seemed intentionally difficult on their end to set-up automatic payments.
They are sneaky pieces of you know what, and you should take your business elsewhere before you get tricked into a large payment with awful customer service.
Today Moya tried to tell me I was wrong on 0% interest on NFL ticket purchase and I had to get Tracy to remove the interest 2nd time. The training of employees is crucial and it is obvious that Comenity Bank does not believe in training properly, I have been a manager for a Fortune 500 company for over 20 years and training is as only as good as you train your employees, I had no problems with Barclays, but since the switch to Comenity has been a disaster, NFL needs to rethink this because this company definitely needs some work…Train your personal and make sure they know what promotions that the card has , fix it because when my deal is done I am going to cancel my card and Tracy the Supervisor is aware of this because I asked for a credit for my 45:24 on the phone this time and Tracy the Supervisor felt it was better to lose a good customer than issue a small credit. Get it fixed cause you are going to lose a lot more than me…. Mark
They are supposedly UNABLE to redeem my rewards points as promised due to a computer issue! According to the customer service, this situation has been going on since June! Way over 30 days! WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!! Would not recommend anyone get one of their cards!
It was handy to have. All the physical stores are gone, so I don’t use it anymore. I like to be able to touch and see the clothes I want to wear, and since that isn’t possible right now, I just haven’t used it.
The easiest way you can pay your Lane Bryant Credit Card is online, either by signing in to your account or paying as a guest. Alternatively, you can pay your bill over the phone, by calling customer care at (800) 888-4163. Lastly, you can pay your Lane Bryant Credit Card via mail. Bear in mind that you can no longer pay your credit card bill in-store.
Here's how you can pay your Lane Bryant Credit Card:
Online: Just log in to your Lane Bryant Credit Card online account using your credentials.
EasyPay: You can also pay as a guest, by using EasyPay. You will just need to provide your credit card account number, ZIP or postal code, and the last four digits of your Social Security Number (SSN). Easy Pay also accepts Social Insurance Numbers (SIN) or Alternate Identification (AIN).
Phone: If you prefer to make a payment over the phone, call customer service at (800) 888-4163.
Mail: Ultimately, you can send a check or money order (but not cash) to the following address: Comenity-Lane Bryant PO Box 659728 San Antonio, TX 78265-9728
If you'd rather send your payment via mail, make sure to do it at least 5 days before your due date to avoid being charged with a late fee.
The easiest way you can make a Big Lots Credit Card payment is either online or over the phone, by calling (888) 566-4353. Alternatively, you can pay your credit card bill via mail. Big Lots Credit Card also allows cardholders to set up automatic payments.
Ways to Make a Big Lots Credit Card Payment
Online: Log in to your online account and access the "Payments" section. Then, choose how much to pay, when to pay it, and where the payment is coming from.
You can also set up automatic payments for the minimum due, your balance, or an amount of your choice. Alternatively, you can make a payment through EasyPay, without logging in.
Phone: Call (888) 566-4353 enter your card information and follow the prompts to make a payment. Please note that there may be a fee to process a phone payment. You have the option to withdraw your payment if you do not wish to pay the fee.
Mail: Send a check or money order (but not cash) to:
Comenity Capital Bank PO Box 183003 Columbus, OH 43218-3003
If you choose to make a payment via mail, make sure to always send it at least 5-7 days before your due date. Write your credit card number on the check, too.
You can pay your Roaman's credit card bill online or by calling 1-800-695-0195. There may be a $15 fee for phone payments, however, while online payments are free of charge. You can make online payments 24/7.
To pay your Roaman's credit card bill online, start by registering your account for online management here. You'll need to choose an amount to pay and a payment date, and you'll be asked to provide your bank account and routing numbers. To avoid a late fee, your payment must be successfully submitted by 8PM EST on or before your due date. Your available credit will be adjusted as soon as possible for same-day or next-day payments made online. This may mean an immediate update.
Alternately, the Roaman's Credit Card is eligible for Comenity Bank's “Easy Pay” feature, which allows you to make a payment without logging in or registering for full online access. All you need to set up Easy Pay access is to register with just a few pieces of personal information. Keep in mind that Easy Pay will only allow users to make payments, so you won't be able to see your complete account information or manage your account unless you sign up for a full online account.