GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
5
27%
4
28%
3
23%
2
12%
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3.5
8,606 reviews
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GO2bank
Evelyn Harriscarmickel @jcarmickel1
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I deposit $225.01 on my go to bank card and this was done in September of last year and I still have not received the card the correct card stop froze my account and I told him that I would like cash refund and they giving me the runaround they say my address wasn't verified on the form and then I needed to send a copy of my ComEd bill to confirm that that's my address even though it's in the system two people did not put my address on the form in order for them to close it out and the last person I spoke with supposed to have sent the form over and said that I would give my check on the 18th of this month and I still haven't I think I'm going to and up calling the Better Business Bureau and letting them in deal with them every time I speak with someone they always tell me okay you have to allow it to weeks you have to allow it to weeks this has been going on since last September and only thing I want is just my money my money
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Product: GO2bank Business Services
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GO2bank
chicagobear1957 @chicagobear1957
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Go2 sucks. Don’t change your phone number you will have a hard time getting your money. Go2 has no way to change or help you change your phone number. Do yourself a favor stay away far away.
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Product: GO2bank Credit Cards
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GO2bank
almaabreo5 @almaabreo5
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I have had so much BAD SERVICE with this bank it is horrible customer service.My money was taken off my debit card that had been reported stolen. And they continued to allow charges to occur on that same canceled card. I do not trust this company I have had a very bad experience with this place beware they will lie to you and deceive you. It has been the worst prepaid I've ever had. I did not want them to even have one star but in order to post this I had to in my opinion they get NO STARS
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Product: GO2bank Checking
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GO2bank
ginod @ginod
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This card was OKAY at first and even kind of liked it until I actually used it for a few things. For example, I TRIED to book a stay at a motel with Priceline, the stay I tried booking didn’t go through and the payment was literally immediately reversed but when I tried to book another hotel, it was completely declined. I noticed I had no money left on card so I called the bank. They said it wouldn’t be released for 10 days. I explained what happened and nobody would do anything. I asked for manager and they told me I would get the same result no matter what. I eventually got to Mr.Castro ( supposedly one of the head managers )and things got even worse. After some very intense and unprofessional arguing, he allowed me to have Priceline write him an email stating I wasn’t being charged.Priceline and I called him back and had to go through the rude agents telling us that it won’t happen AGAIN. After 3 hours of back and forth, we got my money back. Thanks Jay from Priceline. Go2 tried their hardest to keep my money and don’t care about the customer at all. Don’t believe me? Give customer service a call or read other reviews on the same * manager *. I’ll stick to my chime or chase debit card from now on. Ive had this happen before on their cards but the money was never held more than 2 minutes! Be very careful when using GO2bank.
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Product: GO2bank Checking
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GO2bank
Mmm James @mtexas
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Received a letter today 6/5/2021 by USPS and upon opening it was a bank card from Go2Bank under my complete legal name, which was totally weird thing. I have never applied for this bank nor do I know who they are. I have 2 bank accounts with legit banks in my city which I’ve had for over 18 years. I’m glad I read these reviews and see that it is a bogus bank. Trashing the letter and shredding the card to pieces. Thanks for the reviews.
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Product: GO2bank Checking
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GO2bank
Susan Stockwell @lakota1137
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I never would have opened an account with go2 bank if I new you couldn't transfer money out, only to the bank, I thought since it's a visa I could use it at any ATM, no only at specific atm's. There overdraft protection they change from basic to premium when they want to, one day it's basic, the next premium. If you transfer money in to your account it takes 3 days before it is credited. I have wanted to pay certain bills but they don't recognize go2bank as a real bank. You can't use the card overseas, my son was in Brazil, not only could I not send him money, but I couldn't purchase anything for him. This is not a real bank.
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Product: GO2bank Checking
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GO2bank
susan M Glendening @glendeningsusan
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I called and spoke with three people asking if they had CDs or certificates of deposits They had no idea what I was asking about. Is this a bank? The last person hung up on me /BEWARE
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Product: GO2bank Checking
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GO2bank
Manuel @manueljolene143
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Great way to grow your credit. Low Annual Percentage Rate. You can control you credit limit with a minimum of 200 secured by a deposit. No annual fee.
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Product: GO2bank Credit Cards
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GO2bank
Brandis @brandisloftis
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1 very easy Secured card to get approved. EXTREMELY TERRIBLE customer service representatives and business procedures. TIME WASTER!
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Product: GO2bank Credit Cards
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GO2bank
Ashlie L F @ashliefrance1990
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Always on time payments, good on credit utilization, has good credit history. Pays days before payments are actually due. Added more credit
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Product: GO2bank Credit Cards
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+8244 users submitted a rating without writing a full review
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
Yes, you can use a Green Dot credit card at an ATM. It is a Visa, so you can use it a virtually any ATM and merchant worldwide.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Green Dot credit card in particular. You will not only have to pay a cash advance fee of 5% (min. $5), but you will also be subjected to interest that will start building up right away at a rate of 18.99%.
The Green Dot Platinum customer service number is 1-866-291-0818. To get in touch with a rep directly, dial the number then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service representative.
Other than contacting them by phone, you can reach them by mail, and the address is:
Green Dot P.O. Box 5100 Pasadena, CA 91117
Lastly, I find they're pretty responsive on social media: Facebook, twitter.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.
