GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
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27%
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23%
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8,751 reviews
8,751 reviews
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GO2bank
Rodriguezelvi12 @Rodriguezelvi12
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1 Star Rating
Someone let me $1,000 to get my car out of the police impound everyday that the car is in there they charge me $60 when I went to pay for the impound they froze my debit card without my permission now they're telling me I have to wait 10 days to get my money back I use my car for work now I can't work until I get the money back from them at the end this is going to cost me $780 because them plus they owe me $120 from another time and they haven't gave me the money people don't use this card
Had this for 5 years to build credit and i never used it at all so I cancelled it on 10th February 2023 they said I would still have to pay the annual charge $39 which was for March 27th 2023 thru match 26th 2024 when it had been cancelled for over a month they’re taking advantage of people here
This is my first time with this bank and I am having trouble trying to find a way to get all my money out of the account. I did a chat with one of the representatives and before I could screenshot the conversation the chat got closed and everything was deleted. I just want to get my money out of the account and then close it and maybe have to do a dispute not sure yet until I look at the account
Had money taken from my account 2 times. In January had $553.35 taken. Money was sent to WorldRemit for small transactions. Got that money back. In February, money was taken from my checking again. Is was for $570.00 to Rewards Marketplace for Nintendo. They used egift cards. Had to fill out a Dispute paperwork each time. The Dispute made for February, they are not returning the money. Because the purchase was made with egift cards. There went my Pension check. They didn't care one bit. Kept saying so sorry. Filed a police report with my local police department. He told me they might have to get the FBI involved in this case. Hope they shut them down. I think someone that works at Go2Bank stole my money. Lois Bordner
0 stars are what deserve or negative stars. My purse was stolen. I have no access to app, email on account or phone number so I can't access anything. In the meantime, my "credit building secured card " is negative balance and defeating purpose. Other card has positive balance yet "customer service " tells me they cant do anything that I need to access the app. Ask for a supervisor and told I cannot be connected with them because they can't verify my account information. Top it off with being hung up on and when I try to call back I get to a person and as soon as I verify my name, click. Hang up on me repeatedly. Filed claim with better business bureau and if that doesn't resolve, guess it goes to court.
This bank sucks , for one they sent me barcode for $500 to scan at walmart , greendot stoped my trans and kept my money , now im homeless due to some one stealing my money . 3weeks later and im still out $500 of my own money , and they cant even tell me where my $500 is
These people tells u once u open an account and have your funds go direct deposit and u can overdraft up to $200.00 that's not true they only give u an $10.00 dollars cushion like Netspend do. False advertising just to get you u to join them.
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Product: GO2bank Business Services
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Cdw9932 @Cdw9932
GO2bank covers all my transactions up to $200.00 per week in overdrafts. They just charge a $15.00 overdraft fee per transaction. I think it’s based on how much money is deposited into your account monthly and how consistent it is.
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GO2bank
howell1965independent @howell1965independent
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1 Star Rating
I agree with others same experience. If anyone has ideas on how to push forwad please leave a comment. I want my money. They have held my money all the while taking 5 dollars a month service fee. They plan to never give me my money but i hope to alter that outcome. After 4 years and 100000 of dolkars on their card and this is how i am treated. They ard ungrateful thieves, and agreed foreign for most part.
You can get a Green Dot cash advance at any ATM with the Visa logo on it. Keep in mind that a PIN is required to withdraw money from an ATM. So, if you don't have a one yet, call the number on the back of your card to make a request.
Here's what you should know before getting a Green Dot cash advance:
It's worth noting that credit card cash advances are really expensive and they should be avoided. If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees.
The Green Dot cash advance APR is 18.99%- 19.99% (depending on the card) and it will begin accruing immediately. You will also be charged a cash advance fee of 5% (min $5) of the amount you withdraw.
Yes, there is a Green Dot mobile app, available for both iOS and Android.
Here's what you can do with the Green Dot mobile app:
Register/activate a new card
Control your account from virtually anywhere
Deposit checks to your card
Pay your bills
View balance and transaction history and see other account information
Access chat customer support
Set up account alerts
To use the app after downloading it from the App Store or Google Play, tap the Green Dot icon on your mobile device, then sign in with the same credentials you would use for your Green Dot credit card online account.
You cannot apply for a Green Dot credit card anymore because this issuer no longer offers any credit cards. However, you can apply for the Go2Bank Secured Credit Card, instead. This card is issued by Go2bank, a new brand launched by Green Dot in 2021.
This card is a good option for people with bad credit who want to rebuild their credit standing. Plus, it has a $0 annual fee. Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit.
Yes, you can use a Green Dot credit card at any ATM that accepts Visa cards. To do so, just insert your card and enter your PIN. Then, choose the desired option from the screen (such as a cash advance, for example). After that, follow the instructions to complete your request.
What you should know before using a Green Dot credit card at an ATM:
ATM transactions will require a PIN: To use a Green Dot credit card at an ATM, you will need a PIN. If you haven't received one with your card, you can generate it through your Green Dot mobile app. To do so, tap on the “Settings” tab, and then select “Manage Card”. After that, follow the on-screen instructions to set up your PIN.
Cash advance APR: If you wish to use your Green Dot credit card for cash advances at an ATM, keep in mind that you will be charged interest right away, with no grace period. The cash advance APR is either 18.99% or 19.99%, depending on the card.
Cash advance fees: The fee for a Green Dot credit card cash advance is 5% (min $5). This is on top of any fees an ATM owner may charge.
Ultimately, keep in mind that cash advances are really expensive. So, it would be best to avoid using your Green Dot credit card for cash advances, unless absolutely necessary.
Here is how to reach Green Dot Visa® Secured Credit Card customer service:
By phone: Simply call the customer service number at (866) 291-0818. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative.
By Mail: Contact Green Dot Visa® Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address: Card Services P.O. Box 9206 Old Bethpage, NY 11804-9201
If you need to activate your Green Dot Visa® Secured Credit Card, you can do so online. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account.
