GO2bank
Report Abuse
1 Star Rating
Verified CustomerI've always paid my monthly bill and I been with them since 2018 and they closed my account. Now my credit score is going to drop significantly.
Product: GO2bank Credit Cards
Comment
GO2bank
GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
3.4
8,695 reviews
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
GO2bank
Report Abuse
1 Star Rating
Verified CustomerNever received this card, poor customer service. Called no one ever answered. I think they need to advertise this better and waste your money here
Product: GO2bank Credit Cards
Comment
GO2bank
Report Abuse
1 Star Rating
DO NOT DEAL WITH THIS PEOPLE AS THEY DO NOT KNOW WHAT THERE DOING BE VERY CAREFUL!! It’s been 11 days since complaint NOTHING YET!
Product: GO2bank Credit Cards
Comment
GO2bank
Report Abuse
1 Star Rating
Will for whatever reason lock my card everytime my car payment is scheduled to come out. Would get direct depo. On one day and it would stay pending until I use the card then charge me the overdraft fee. You can not hold my money hostage until I pay more money. I had also referred a friend to them when I first started the accout. Was told we would both get $50 as long as he set up a qualifying direct deposit. Once he was done with all that he called to ask about the $50 and was told they would look into it. 1year later still no $50. The last bank that did this to me ended up in a class action lawsuit for making people account go into the negative so they could charge the $15 overdraft fee for every transaction.
Product: GO2bank Checking
Comment
GO2bank
Report Abuse
1 Star Rating
Green dot is a RIP OFF they stole 90 dollars from me and said it was a fund reversal but only after I requested a card to get my 90 bucks for that had been sitting there for months!! Scam artists
Product: GO2bank Credit Cards
Comment
GO2bank
Report Abuse
1 Star Rating
Should be No stars for now!!!!!
Activate a purchased card and within 2 days already a $5 monthly service charge!!!!!! Then they get you to set up direct deposit and tell you your chipped permanent card will arrive within 7 days. You get your card and it's a different account number WTH!!! Why even allow a temp card to be set up for direct deposit when you're going to have to change everything a week later. You call to get info and let them know how much of an inconvenience this is and they hang up on you.
Activate a purchased card and within 2 days already a $5 monthly service charge!!!!!! Then they get you to set up direct deposit and tell you your chipped permanent card will arrive within 7 days. You get your card and it's a different account number WTH!!! Why even allow a temp card to be set up for direct deposit when you're going to have to change everything a week later. You call to get info and let them know how much of an inconvenience this is and they hang up on you.
Product: GO2bank Checking
Comment
GO2bank
Report Abuse
1 Star Rating
If I could give zero stars I would when I opened the account I transfered money to this account and I have a Po Box that my mail goes to and they dont accept Po Boxes so I had to close the account and I had to have them issue me a check I do not recommend this bank to any one and I asked them if they can waive the monthly service charge since I never got my card they said they can't do it I have had serveral bank account and not a one has refused to waive the monthly service charge they usually do it as a one time curtosey but they didn't. "Beware"this bank is a real bad bank Do not open any accounts here.
Product: GO2bank Checking
Comment
GO2bank
Report Abuse
1 Star Rating
I had my income tax put on a go-to bank card for them to turn around and tell me I can't take my money off of that card because I did not know the password to my email then they issued me a check that never came two months later still waiting on a check that was supposed to be here was supposed to be here so this is been 2 months into trying to get my money the people would not let me talk to supervisors said that they did not have a boss and I kept getting the runaround still yet today do not have my money and it's been 2 months
Product: GO2bank Credit Cards
Comment
GO2bank
Report Abuse
1 Star Rating
Everytime I am issued a refund they hold my money for more than a week. This is unexceptionable . I do not have that kind of money to just have amounts like 150 just held up. The customer service is horrible ?
Product: GO2bank Checking
Comment
GO2bank
Report Abuse
1 Star Rating
Transferring money from another bank....
Takes 3 business days to post. So if you need your funds immediately forget it. I got hung up on. The manager I spoke to had no Idea what her job was. So disappointed in this experience. Closing my account for sure!
Takes 3 business days to post. So if you need your funds immediately forget it. I got hung up on. The manager I spoke to had no Idea what her job was. So disappointed in this experience. Closing my account for sure!
Product: GO2bank Checking
Comment
It's been 6 business days. I was told it would be released today now they say another 48 hours . I do need my funds to finish paying my new landlord . They don't seem to care I will be homeless this evening.
Comment
My brick and mirror does so imediatly. I have never had a refund take longer than a few hours. This bank is garbage
Comment
Review GO2bank
GO2bank Offers
GO2bank Q&A(834 questions)
Most Popular
- Most Popular
- Most Upvotes
Questions sort
How can I get a Green Dot cash advance?
4
UpvotesReply
Emma Moffet
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
How do I apply for a Green Dot credit card?
4
UpvotesReply
Sydney Garth
You cannot currently apply for a Green Dot credit card.
As an alternative to Green Dot, you can check out the Capital One Platinum Secured Credit Card or the OpenSky® Secured Visa® Credit Card.
There are plenty of other secured credit cards on the market that you can choose from. The idea is to find the best one for your needs.
Can you use a Green Dot credit card at an ATM?
0
UpvotesReply
Gina Marte
Yes, you can use a Green Dot credit card at an ATM. Green Dot Bank currently operates under several other names (GO2bank, GoBank, and Bonneville Bank) and its current credit card offering, the Go2Bank Secured Credit Card, belongs to the Visa network. So you can use it at any ATM that accepts Visa and has the network logo on it.
You will need a PIN to get a cash advance from an ATM, though. If you haven't received one with your Go2Bank Secured Credit Card, you can generate it through your mobile app.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Go2Bank Secured Credit Card in particular. You will not only have to pay a cash advance fee of 5% (min $10), but you will also be subjected to interest that will start building up right away, with no grace period at all, at a rate of 26.99%.
How can I reach the Green Dot Platinum customer service?
1
UpvoteReply
Jamie Thompson
You can reach the Green Dot Visa® Secured Credit Card customer service by phone at (866) 291-0818 or by mail.
Here is how to reach Green Dot Visa® Secured Credit Card customer service:
By phone: Simply call the customer service number at (866) 291-0818. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative.
By Mail: Contact Green Dot Visa® Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:
Card Services
P.O. Box 9206
Old Bethpage, NY 11804-9201
If you need to activate your Green Dot Visa® Secured Credit Card, you can do so online. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account.
How do I apply for the primor Credit Card?
4
UpvotesReply
Eric Lombardi
You can apply for the primor Credit Card online.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.