GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
5
27%
4
28%
3
23%
2
12%
1
11%
3.5
8,660 reviews
8,660 reviews
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GO2bank
Daralyn Fountain @drobinson0109
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1 Star Rating
I have had the Primor Secured Credit Card since May 2020. I have not had any issues with being able to use the card, make payments, increase my limit or anything like that. I would give this card 5 stars, BUT I got this card for a specific reason: to improve my credit. The card advertised to report to all 3 major credit bureaus, but this entire time it has only reported to TransUnion and Experian. My Equifax report shows no credit card account. I have tried to reach out by phone and there are no options to choose from with my particular issue. There seems to be no other resource for support. My only option is to close this account and find another card that actually performs as advertised.
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Product: GO2bank Credit Cards
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GO2bank
j_siamphone89 @j_siamphone89
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1 Star Rating
DO NOT DO BUSINESS with GO2BANK! I’ve been banking with them for over 5 years and just filed a dispute claim for $360 the day before Xmas Eve. They did their “investigation” only to deny my claim and close it? Seems like they do this to a lot of their customers. They don’t value their customers and don’t do much when issues like this occur. Your money is not safe here! Do not do it! Please take it from me, it was my only option at the time so I had no choice.
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Product: GO2bank Checking
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GO2bank
Ann Eddy @ann_eddy
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1 Star Rating
Go2 sux. Fees are too high and they make it practically impossible to get your money when you close your account. I didn’t lose but about 20.00 I consider it a lesson learned
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Product: GO2bank Credit Cards
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GO2bank
deuzimrodrigues @deuzimrodrigues
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1 Star Rating
I have 2 case to be resolved for more than a month I would not recommend this bank to anyone case number 82266690 and 82892717 that my two case
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Product: GO2bank Checking
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GO2bank
Melissa @rmtootles
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5 Star Rating
I love my card and the coustmer service is great. So give go 2 bank a try you won't regret it. I love this bank they try to help with
Literally this bank is a scam. I received a card, didn’t apply for it I didn’t even know they existed but yet, “I did because they have all of my information”. I used it anyway. ? I had a $67 account balance and it disappeared. And they have no explanation and can’t help me. So now I’m unable to close my account that I never opened and I’m being charged $5 a month AND lost my $67.
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Product: GO2bank Checking
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GO2bank
Lesslieb86 @Lesslieb86
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1 Star Rating
Please do not waste your time with this "bank". Total scammers, never respond to emails or chats, on hold for over an hour just to get hung up on, and money still not deposited in my account. They think they got me for 140$ but they chose the wrong person to steal from. Please don't let them claim you as their next victim and stay away from this app. REPORT THIS SCAM TO BANK FRAUD WE NEED TO SHUT THEM DOWN
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Product: GO2bank Business Services
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GO2bank
ken27 @ken27
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1 Star Rating
My wife deposited $4,000 into my account through Zelle. When I tried to spend the money buying 3 iPhones, my account was locked due to fraud. I sent them my ID, and they claimed it was fake or forged. They permanently locked my account. I have spoken to about 10 Philippino's and get no where. They tell me to contact my bank to get my money back. Chase bank is trying to get my money back, but they really can't do much, because the money was sent through Zelle. Go2bank stole $4,000 and will not give it back.
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Product: GO2bank Checking
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GO2bank
Adelfa Aganon @Calyx11sydney06
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1 Star Rating
My experience with this bank as of late is very disappointing. When I disputed charges in my account, my card had to be canceled. I opted to pay for expediting the receipt of my new card. My card never arrived. I called the bank to inquire and I was reassured that I will receive it by 12/28. My account was deducted $15 twice but only received one of it back to my account. My Account was frozen so any checks i issued were never paid and that resulted in services discontinued and penalties for late payments. So now I am worried that when I pay my rent it will not pay it as well. It seems that my account won't be restored until I get my card. My problems started with my card not being sent immediately. Do not open an account with Go2bank. Research other options before you settle with this. I can't even put stop payments on these checks. Moreover their automated system when you call sucks.
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Product: GO2bank Checking
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GO2bank
Shaun_bruce03 @Shaun_bruce03
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1 Star Rating
Worse bank card ever. God bank and Green Dot cards. I was scammed for out of 450 ollars off my card and contacted them immediately to stop the fraudulent transaction. They said they had to investigate the claim for 5 days, which the scammer time to extract the money off my card. After I provided proof twice per their emails with the receipt of purchase rhe amount I put on the card and the card information. The responded 4 days later saying they closed my case and they were not liable for fraud. The customer service is outsourced somewhere in the Philippines. The customer service is the worst. Go2Bank and Green Dot does not offer any protection to their customer. They won't reimburse you for you loss money and they truly didn't care about my loss 2 weeks before Christmas with 3 small children and a wife to provide for. DO NOT PURCHASE THESE 2 CARDS GO2BANK OR GREEN DOT CARDS. THEY ARE TRULY THE WORST BANKING CARDS EVER. Find a more reputable company to to invest your money with. I am now at a tremendous lost of 450 dollars, 2 weeks before Christmas because they didn't care to do anything about the fraudulent activity. I repeat, DO NOT PURCHASE THESE CARDS GO2 BANK AND GREEN DOT CARDS. I had to pick one star because if you don't rate them with something they will not post your review but I truly give them a double 0 rating.
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
Yes, you can use a Green Dot credit card at an ATM. Green Dot Bank currently operates under several other names (GO2bank, GoBank, and Bonneville Bank) and its current credit card offering, the Go2Bank Secured Credit Card, belongs to the VISA network. So you can use it at any ATM that accepts VISA and has the network logo on it.
You will need a PIN to get a cash advance from an ATM, though. If you haven't received one with your Go2Bank Secured Credit Card, you can generate it through your mobile app.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Go2Bank Secured Credit Card in particular. You will not only have to pay a cash advance fee of 5% (min $10), but you will also be subjected to interest that will start building up right away, with no grace period at all, at a rate of 26.99%.
Here is how to reach Green Dot Visa® Secured Credit Card customer service:
By phone: Simply call the customer service number at (866) 291-0818. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative.
By Mail: Contact Green Dot Visa® Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address: Card Services P.O. Box 9206 Old Bethpage, NY 11804-9201
If you need to activate your Green Dot Visa® Secured Credit Card, you can do so online. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.
