GO2bank
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5 Star Rating
Very helpful and easy to maintain! Never a problem and always pay on time or before the report is sent to the credit bureaus for updates
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Product: GO2bank Credit Cards
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GO2bank
GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
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GO2bank
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1 Star Rating
This is a horrible bank they offer up to 4 days faster deposits but they are holding my CTC from the Government. Varo and chime got their payments 4 days ago
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Product: GO2bank Checking
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GO2bank
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2 Star Rating
Doesn’t really help your credit. The card is actually a hassle to use an cost to actually use it as well it cost to load money back on the card.
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Product: GO2bank Credit Cards
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GO2bank
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1 Star Rating
This company sucks big time they took my money and didn’t release it until 2 weeks later. It was my last $500 to feed my family and this company didn’t care. I’ve spoken to several people about my situation and still no one cared. This is so unacceptable. Please don’t bank with this company. They are scammers. Big Scammers so don’t waste your time.
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Product: GO2bank Checking
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GO2bank
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1 Star Rating
Please listen this bank is not any good. I've been waiting on my replacemet card for 31 days this is the second one that was sent out. My disablity check is in the account. HELP
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Product: GO2bank Checking
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I agree! Needed to transfer from GreenDot to Go2Bank before the old account got canceled but I never received my card. Their solution? Why don’t I join another bank?!?
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GO2bank
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1 Star Rating
Customer service sucks. they won't give me my secured credit card deposit back. They keep putting me off. Can't speak to a supervisor as they say none are available. Horrible. Stay away. If I could select zero stars I would
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Product: GO2bank Credit Cards
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GO2bank
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1 Star Rating
Go with Chime!!! Don't Trust your hard earned $$ with this company!
This Green dot Corp, has bad customer service. Don’t trust your money with them you’ve been warned.
If you dispute a transaction they will not return your money or give you a provisional credit as they promise within 10 days even if you send the letter in on time.
They’re a P.O. Box company no email address for customers and they hire foreigners. That can’t understand or comprehend your issue. They will say they’ll escalate your dispute to their fake investigations team. But it’ll be another 10-30 days and you will not get your money.
If you have pending transactions, it will disappear from your account transactions as if it settles but you will not get your money back and they’ll tell you they have no record of it even if you have screenshots. If you use this online banking get your legal team ready, you’re going to need it! Record all phone calls. YOU’VE BEEN WARNED
This Green dot Corp, has bad customer service. Don’t trust your money with them you’ve been warned.
If you dispute a transaction they will not return your money or give you a provisional credit as they promise within 10 days even if you send the letter in on time.
They’re a P.O. Box company no email address for customers and they hire foreigners. That can’t understand or comprehend your issue. They will say they’ll escalate your dispute to their fake investigations team. But it’ll be another 10-30 days and you will not get your money.
If you have pending transactions, it will disappear from your account transactions as if it settles but you will not get your money back and they’ll tell you they have no record of it even if you have screenshots. If you use this online banking get your legal team ready, you’re going to need it! Record all phone calls. YOU’VE BEEN WARNED
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Product: GO2bank Business Services
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GO2bank
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1 Star Rating
This card is the crappiest card that I have had yet. They hung up on me 4 times in one day when I was trying to file a dispute. They did not file the dispute right the first time and I'm having problems getting my money back with them. I do not recommend this card to anybody.
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Product: GO2bank Business Services
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Facts! This company sucks don't do it.
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GO2bank
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1 Star Rating
WARNING!!!!PLEASE READ!! These people have totally done me in!! and I have done everything you could do to make sure that was not the case!! They sent me a new card after the first one didn't work, and promised if I paid the $24.95 for the expedited services I would receive the card within 3 days! Well 7 days later after they took the money from the account, I finally receive the card and, low and behold it was invalid. The card they sent me had a different expiration date and, it took me calling them and demanding to talk to a supervisor and being hung up on 5 different times before I got someone on the 6th try who finally told me the truth! There is nothing that can be done, I have to now wait for a third card to be sent to me! My landlord stood here the whole time I was on the phone and, still doesn't care he wants his money! The cable company is going to shut me off as well as my phone will be shut off and the electric! Whom, I already have on a payment plan because my husband just died and I had no income for 4 dang months and finding a job or a income was very hard. Especially because I have a developmentally delayed little 6 yr old boy that I adore and he is going thru enough that I cant leave him just anywhere, so I can take a job doing god knows what in the middle of the night. Anyway took care of all that and the back bills by the skin of my teeth!
I asked the CS at GO2Bank what I am supposed to do in the mean time since the account is 100% blocked and they had nothing to say except "I'm sorry its the way it is". So see, they don't care that because of them I cant touch the over $1000 I had in the bank and they sure didn't offer to pay any of my late fees or reconnect fees. These guys just screwed me soo bad that I am going to be behind for months now. I am not lucky enough to have my husband or any family anywhere! So, what am I going to do? How am I going to explain to my son and everyone else the electric being off ?and now the payment plan is wrecked and all the past due is due before they will turn it back on. I work for everything I have and I am totally alone in the world now and I have tried really hard! I didn't think I deserved this type of treatment. They pretty much stole my money because even though I have it in the account, I still can not use it until they decide to send me a card that is working and who cares right? I am no one. I cant hurt them or their company so screw me right?? Well, I hope people read this and don't get screwed like I am now. No, matter how you tried to keep things going. All because I trusted this so called bank with my money! Please don't
do yourself or your children this way!!!!!!!!!!!
I asked the CS at GO2Bank what I am supposed to do in the mean time since the account is 100% blocked and they had nothing to say except "I'm sorry its the way it is". So see, they don't care that because of them I cant touch the over $1000 I had in the bank and they sure didn't offer to pay any of my late fees or reconnect fees. These guys just screwed me soo bad that I am going to be behind for months now. I am not lucky enough to have my husband or any family anywhere! So, what am I going to do? How am I going to explain to my son and everyone else the electric being off ?and now the payment plan is wrecked and all the past due is due before they will turn it back on. I work for everything I have and I am totally alone in the world now and I have tried really hard! I didn't think I deserved this type of treatment. They pretty much stole my money because even though I have it in the account, I still can not use it until they decide to send me a card that is working and who cares right? I am no one. I cant hurt them or their company so screw me right?? Well, I hope people read this and don't get screwed like I am now. No, matter how you tried to keep things going. All because I trusted this so called bank with my money! Please don't
do yourself or your children this way!!!!!!!!!!!
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Product: GO2bank Credit Cards
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If you lose hundreds or thousands of dollars and can sue this company. Go for it. They’ll get over on a lot of customers they can afford to lawsuit!
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GO2bank
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1 Star Rating
Never used it and I never applied for the card but had my identity stolen and had a freeze put on my account and this still shows up after it was removed from another credit report
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Product: GO2bank Credit Cards
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GO2bank Q&A(854 questions)
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How can I get a Green Dot cash advance?
4
UpvotesReply
Emma Moffet
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
How do I apply for a Green Dot credit card?
4
UpvotesReply
Sydney Garth
You cannot currently apply for a Green Dot credit card.
As an alternative to Green Dot, you can check out the Capital One Platinum Secured Credit Card or the OpenSky® Secured Visa® Credit Card.
There are plenty of other secured credit cards on the market that you can choose from. The idea is to find the best one for your needs.
Can you use a Green Dot credit card at an ATM?
0
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Gina Marte
Yes, you can use a Green Dot credit card at an ATM. Green Dot Bank currently operates under several other names (GO2bank, GoBank, and Bonneville Bank) and its current credit card offering, the Go2Bank Secured Credit Card, belongs to the VISA network. So you can use it at any ATM that accepts VISA and has the network logo on it.
You will need a PIN to get a cash advance from an ATM, though. If you haven't received one with your Go2Bank Secured Credit Card, you can generate it through your mobile app.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Go2Bank Secured Credit Card in particular. You will not only have to pay a cash advance fee of 5% (min $10), but you will also be subjected to interest that will start building up right away, with no grace period at all, at a rate of 26.99%.
How can I reach the Green Dot Platinum customer service?
1
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Jamie Thompson
You can reach the Green Dot Visa® Secured Credit Card customer service by phone at (866) 291-0818 or by mail.
Here is how to reach Green Dot Visa® Secured Credit Card customer service:
By phone: Simply call the customer service number at (866) 291-0818. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative.
By Mail: Contact Green Dot Visa® Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:
Card Services
P.O. Box 9206
Old Bethpage, NY 11804-9201
If you need to activate your Green Dot Visa® Secured Credit Card, you can do so online. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account.
How do I apply for the primor Credit Card?
4
UpvotesReply
Eric Lombardi
You can apply for the primor Credit Card online.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.