Santander is here help their customer prosper. They offer a wide range of service suited for individuals and businesses. They help provide simple ways to spend, save, and manage your money better. From teaching a high schooler how to set up and use a checking account to helping their customer buy their first home,... show more
Santander Bank US Reviews
5
14%
4
29%
3
27%
2
10%
1
21%
3.0
531 reviews
531 reviews
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Santander Bank US
Jose @rise2toppp
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5 Star Rating
Verified Customer
Only but great experiences with Santander throughout the years. Their customer service has consistently top notch run by high end professionals.
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Product: Santander Bank US Credit Cards
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Santander Bank US
Claude Antoine @Iwillneverremem
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1 Star Rating
Got a car loan from this company years ago, all payments were made on time, eventually traded the car in and since I had much better credit and could get a better rate with a different company, I didn't go with them for the next car loan, they were so bitter about it and petty that they reported my final car payment as late on my credit report, mind you the transaction was done between the two banks to pay off the remaining balance of the car note $11,500.00 . I disputed the charge,the refuted the claim with zero evidence or reason to support their standing. Since that day I have told everyone I know in the market for a car loan to avoid their company. Leaving this review here so everyone that reads it knows to avoid them, go with a different company. Unfortunately I can't give them a failing grade on the BBB because they aren't accredited.
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Product: Santander Bank US Car Loans
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Santander Bank US
radiofreecommunications @radiofreecommunications
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1 Star Rating
1 star because no stars was not an option. That said, this is without question the worst banking institution I've ever had the unfortunate experience of dealing with. For some reason they took it upon themselves to cancel my debit card today. I still have not been given any reason why they did this but due to this error on their end I have several automatic payments that will not go through and this is going to wreak havoc in my life. And even though it's their fault they have absolutely no solution to the problem and we're completely rude about it which is mind-boggling. And by the way, this is hardly the first catastrophe they've caused with respect to my accounts
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Product: Santander Bank US Checking
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Santander Bank US
njnyrealtor @njnyrealtor
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1 Star Rating
If you need to speak to an agent “EVER” (?) bank anywhere else but at Santander Bank. This bank needs to hire more people!!! ???
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Product: Santander Bank US Checking
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Santander Bank US
john chirico @johnchirico
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1 Star Rating
SHOULD BE NEGATIVE 5 THIS IS THE WORST PLACE TO BANK..... SO MANY RULES AND FEES AND CHARGES....AND YOU NEED TO SIT WITH A BANKER FOR EVERYTHING....WASTE 2 HOURS EASY..... WAIT TIMES IN LINES CAN RUIN LUNCH HOUR........ HUGE MISTAKE.... LEAVING TODAY.....YOU PAY FOR EVERYTHING.... AND YET MAKE ZERO INTEREST
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Product: Santander Bank US Checking
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Santander Bank US
Jose @rise2toppp
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5 Star Rating
Verified Customer
Santander is a very well run financial institution. Excellent customer service…They monitor your visa card activities for fraud etc.
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Product: Santander Bank US Credit Cards
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Santander Bank US
vesselskendall @vesselskendall
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5 Star Rating
I was speaking to a woman of Latino origin named LAURA. she is a pleasant person and was able to help me in a short matter of time. I’m very appreciative of her help it was a great conversation and straight to the point. From customer service number +1 (800) 762-5895 THANK YOU!
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Product: Santander Bank US Checking
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Santander Bank US
eaglesdana @eaglesdana
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1 Star Rating
I have never done business with Santander Bank, but in the last 10 months I have received three letters from Santander Bank (Boston, MA) in which they repeatedly claim they need me to attest to having an account with them. The supposed purpose of the attestation is to verify FDIC coverage. All three letters have arrived with "presorted" postmarks i.e., junk mail letters. Careful reading of the letters shows that these letters are an unscrupulous marketing ploy designed to get new customers. I will never do business with Santander Bank given their unscrupulous business practice.
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Product: Santander Bank US Savings
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Santander Bank US
habibnastah @habibnastah
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1 Star Rating
Santander charges very high interest rates for what they offer, stay away from them if you can. I didnt mind that since my credit history was new, but what really got me mad is that when they overcharged me, they sent me a prepaid debit card as a refund...what a joke
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Product: Santander Bank US Car Loans
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Santander Bank US
John Vliet @johnvliet
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1 Star Rating
Three times in the past 2 years, I have had to call their customer service department and each time with not much success. Wait times, rude and not well-trained representatives. And, make sure you read the fine print and understand it.. Fortunate for me there is a bank on every corner. Goodbye Santander...
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Product: Santander Bank US Credit Cards
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+401 users submitted a rating without writing a full review
No, Santander Bank US does not have a secured credit card at this point in time. Santander Bank US only offers an unsecured credit card (the Santander® Ultimate Cash Back® credit card), which does not require the cardholder to put down a refundable deposit in order to open the account. However, there are several secured credit cards offered by other issuers.
With secured cards, the deposit usually serves as the spending limit on the card, and the issuer can keep the deposit if the cardholder fails to repay what they owe. As a result, secured credit cards are relatively easy to get approved for.
Using a secured card responsibly can help you eventually build your credit to the point where you can qualify for a credit card from Santander bank US.
You need a credit score of at least 750 for a Santander Bank credit card. That means you must have excellent credit to be considered eligible, but other financial factors (like your current income or existing debts) will also be taken into consideration when the issuer looks at your application.
You can check your balance by logging into your online account at: https://www.santanderbank.com/us/personal/credit-cards/sphere or by calling customer service at 877-768-2265. Hope this helps.
