Since its founding in 1934, SchoolsFirst Federal Credit Union has been singularly focused on one thing: providing world-class personal service and financial security to its members. This isn’t just something they say - everything they do, every decision they make, is with an unwavering commitment to serving the best interests of their members. Although... show more
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SchoolsFirst Federal Credit Union Reviews
5
69%
4
9%
3
3%
2
6%
1
14%
4.1
140 reviews
140 reviews
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SchoolsFirst Federal Credit Union
Loren Wingerd @lorenwingerd
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1 Star Rating
Although the people at SchoolsFirst are very professional and courteous, the systems the credit union has in place to protect member identity are nothing short of irresponsible. I am a member, but my wife is not. SchoolsFirst allowed someone to go online and open a bank account in my wife's name with only her name, address, and SSN. They had the birthday, email, phone number, mother's maiden name, place of employment, and salary completely wrong. The perpetrator did not submit a driver's license for ID—just a fake passport number with no picture. The bank representative admitted they did not do anything to check if the passport was valid. (My wife does not have a valid passport.) Within a week, they had allowed this person to take $35,000 in loans on my wife's credit, still with no photo ID, no phone call to verify employment, no IRS tax check to see if her employment was valid. On the application, it listed her salary as a high school teacher at over $200,000! On the phone, the bank representative insisted to us repeatedly that all the information given to open the account and loans met their very strict standards for establishing identity. I simply cannot believe a financial institution could be so careless. From my research, it seems to me that they actually violated federal law in multiple ways. Again, the people we spoke with have been very courteous and have helped get this off my wife's credit report. But, the bank has not admitted any responsibility for their abject failure to exercise due diligence and has done nothing to compensate my wife for the many hours of trouble and stress this has caused.
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Product: SchoolsFirst Federal Credit Union Checking
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SchoolsFirst Federal Credit Union
stjpalm @stjpalm
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1 Star Rating
Absolutely terrible. I had a car loan through them that I paid on for five years without issue. At the very end of the loan I traded in the vehicle and went through a different agency for the new car loan. Schools First Federal Credit Union continued to call, email and otherwise contact me for payment despite me providing information that the car was sold. They would not give any guidance on how I could avoid them reporting a late payment; the representative just kept saying, "Yes, correct, you are responsible for the full balance still." I'm really disappointed with their services and wish I had not been such a loyal customer for them for those five years.
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Product: SchoolsFirst Federal Credit Union Car Loans
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SchoolsFirst Federal Credit Union
Casandra Mandeville @buffaloelvira
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2 Star Rating
I've been with the bank since 2004. About a year or two ago, I was pleased when they finally opened a branch in Orange County. Since going to the one in Orange, I have had problems mainly with two employees, both of whom no longer work for SchoolsFirst. The biggest problem I have is with the loan department; five times now they have gone under and forged my signature, continually changing my contracts. They also opened a loan for family members there, and every time I walk into the Orange branch, I am asked by a manager about it, and I say no, I did not authorize it. They have to do research and they call the loan department to question them; they always say, "Oh sorry, it was a mistake on our end," and quickly remove it. I have had people sending me money so I can buy gas. Once it is in my account, the loan department takes it right out without my permission. Today, 6-17-2024, they took the $60 my sister sent me to help pay for gas. All day yesterday I had to drive on an empty tank, and now I have nothing. I have to go to the bank, hopefully, I can make it, and confront them again. I am so done with them changing my account, and I will be involving the police and lawyers.
In the past and not too long ago, I have received emails from the loan department saying, "Thank you, Casandra, for your generous donation to our charity." They steal money from me and give it away. That is stealing, and so against the law.
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Product: SchoolsFirst Federal Credit Union Personal Loans
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SchoolsFirst Federal Credit Union
mbueno @mbueno
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5 Star Rating
SchoolsFirst Credit Union is an amazing bank; let me say they treat you like family. I'm so impressed with their service and how they handle loans. They make everything easy for you, but most importantly, they really take care of their customers. They go above and beyond to help you get approved. Their employees are always so courteous, professional, and very helpful. I would not go anywhere else. Mary Bueno
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Product: SchoolsFirst Federal Credit Union Personal Loans
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SchoolsFirst Federal Credit Union
Ruby @rubyalvarez3333
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5 Star Rating
Verified Customer
Truly the best bank out there 22 years with them and I have checking , savings , line of credit , credit card , and car loan . Amazing customer service and rates .
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Product: SchoolsFirst Federal Credit Union Home Equity
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SchoolsFirst Federal Credit Union
Sandra @sandrab51
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5 Star Rating
Verified Customer
Good customer service, good APR. No hidden fees. One of the best cards I had in a very long time. The bank is easy to access and someone is always there to talk to.
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Product: SchoolsFirst Federal Credit Union Credit Cards
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SchoolsFirst Federal Credit Union
zaihpos7 @zaihpos7
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5 Star Rating
Obed was super helpful! He helped out my family and I, and he had excellent knowledge on all the questions we had about Roth-IRAs, savings and such. Had to leave a review so he could get the recognition he deserves.
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Product: SchoolsFirst Federal Credit Union Savings
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SchoolsFirst Federal Credit Union
Alisia @alisiab_2
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5 Star Rating
Verified Customer
The one thing I can personally say is they are outstanding and the peoples bank ! They work very hard for their members 7 days a week !
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Product: SchoolsFirst Federal Credit Union Car Loans
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SchoolsFirst Federal Credit Union
Angelik M @angelikm
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5 Star Rating
Verified Customer
Very reasonable rates for all types of loans. Excellent customer service. I’m so glad I switched from Wells Fargo to School’s First.
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Product: SchoolsFirst Federal Credit Union Personal Loans
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SchoolsFirst Federal Credit Union
Stacey @outdoordecorpro1
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5 Star Rating
Verified Customer
Thank you for your help and guidance I have the best loan for this car not too confident that you can beat it but there you go. Thanks
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Product: SchoolsFirst Federal Credit Union Car Loans
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SchoolsFirst Federal Credit Union
ADAM @adam_harper
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4 Star Rating
Verified Customer
Great credit union. They have provided me with great rates and good customer service.i will be looking at a mortgage with here soon and I am looking forward to doing business with them again.
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Product: SchoolsFirst Federal Credit Union Personal Loans
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SchoolsFirst Federal Credit Union
Michelle K Gardner @michellekimgardner
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5 Star Rating
Verified Customer
Easy to apply. Nice employees. And wow, much much better rates than anyone else out there. I was paying twice as much APR on my previous car with Ally Financial.
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Product: SchoolsFirst Federal Credit Union Car Loans
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SchoolsFirst Federal Credit Union
Shelee W @whuser67014786
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4 Star Rating
Verified Customer
School Financial Federal Credit Union. It has no reward system but what it offers in APR rate is excellent and worth having in my wallet.
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Product: SchoolsFirst Federal Credit Union Credit Cards
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SchoolsFirst Federal Credit Union
Judi B @judib_4
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5 Star Rating
Verified Customer
Awesome card from a great CU! School's First always goes above and beyond for their members. This card has a very low rate and cash back goes into a high earning savings account.
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Product: SchoolsFirst Federal Credit Union Credit Cards
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SchoolsFirst Federal Credit Union
Danny @drdanny4393
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5 Star Rating
Verified Customer
I am 61 years old best Bank I’ve ever had and I’ve had them all. I definitely would recommend them for anybody looking for a bank and it’s able to get in do it
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Product: SchoolsFirst Federal Credit Union Credit Cards
SchoolsFirst Federal Credit Union Q&A(26 questions)
Get answers to your questions about SchoolsFirst Federal Credit Union below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
There are several ways to find your SchoolsFirst Federal Credit Union member number: online, through the mobile app, in your welcome packet, or by contacting them directly in-person, or by phone at (800) 462-8328.
Online Banking or Mobile App: If you're already enrolled, look for your member number under "Account Info" or a similar option in online banking or on the mobile app's "More" -> "Routing/Account" section.
Welcome Packet or Email: Your member number might be included in your welcome packet or on official communications (physical or digital) under "Your Membership at a Glance" or a similar section.
Contact Member Services: You can call the Member Contact Center at (800) 462-8328 during their business hours for assistance.
Visit a Branch: If you prefer in-person assistance, you can visit a local branch. Use the branch locator to find the nearest location to you.
Remember, your member number is sensitive information, so be sure to keep it secure and only share it through official SchoolsFirst channels or with verified representatives.
To cash a SchoolsFirst Federal Credit Union cashier's check, you have several options: visit a SchoolsFirst branch, deposit it into your own bank or credit union, or use a check-cashing store. Be sure to bring the check and a valid photo ID.
Keep in mind that depositing a cashier's check may involve fees, and some banks may place a short hold if the amount is large. For the most up-to-date information, visit SchoolsFirst Federal Credit Union's website...
Keep in mind that it's best to wait to apply for a given card until you meet the credit score requirement. You can check your credit score for free on WalletHub.
SchoolsFirst FCU Credit Score Requirements by Card
While the SchoolsFirst Federal Credit Union Inspire Mastercard® cash advance fee is $0, a 17.25% - 17.90% (V) APR will apply as soon as the transaction is posted to your account.
You don't get a grace period for cash advances, so...
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