Zions First National Bank was founded in Salt Lake City in 1873 and continues its legacy of strength and stability as one of the oldest financial institutions in the Intermountain West. To bring value to individuals, small-to middle-market businesses, nonprofits, corporations and institutions, Zions Bank provides a wide range of traditional banking and innovative... show more
Zions Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 11/28/2021.
4.4
2,198 reviews
from WalletHub and across the web
2,198 reviews from WalletHub and across the web
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Zions Bank
dclayton4473 @dclayton4473
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1 Star Rating
It's one thing to have an old website that is not fully developed. It is another to lose bank deposits or have ATM give you a extra $1000 and then take $1100 back.... Something is very broken at Zions
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Product: Zions Bank Checking
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0
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Zions Bank
kkurdov015 @kkurdov015
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1 Star Rating
I will never use Zions again. Never seen a worse bank than this. I have used Wells Fargo, Chase, Mountain America, US bank and never had any issues. They will block your card as soon as you leave the state you opened an account and never activate it until you return back to the branch. I have been ready to give all the information, but the bank requirement in order to reactive the card is to return back personally. If you want to close the account it is not that easy as you might think. You will have to return back to the branch again, and they will not care even if the bank does not have a branch in your State. With transfers it is another issue. Be ready to call the bank with all kinds of issues, and even after resolving them, it will take at least a week until the transfer happens. If you are International and just arrived to US, PLEASE do not make same mistake as me, and just go to any other bank. Trust me, you will thank me later!
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Product: Zions Bank Checking
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Zions Bank
gotoamyc21 @gotoamyc21
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1 Star Rating
Worst banking experience ever!! My rep Liz Seitz helped me get ppp loan and said it would be forgiven now they want me to give back 10k. She was horrible and I had referred her several clients. I had CC in her mgr to get her to quit insulting me since I had difficulties w their online platform and most of the time could not get in. Eventually I learned if I changed my password every time I could get in. Then they want 10k so I pay almost half off and then get a gal Samantha Clark who insults me several times when I’m trying to pay off my entire loan! Worst banking experience ever in my life and it was like the blind leading the blind !
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Product: Zions Bank Business Services
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5
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Zions Bank
ray ray @triberay
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1 Star Rating
Zion's Bank is the worse!!!! Just a few reasons why they are the worse- communication, Knowledge, customer service, proactive and never follow up or through with their promises(like call you back or help etc). This includes the corporate office and in whole, Their fees are through the roof in my opinion fraud, I will never bank at Zion's and will encourage people not to as well. Zion's took thousands of dollars in fees out of my account. The star rating for me is ZERO
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Product: Zions Bank Business Services
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5
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Zions Bank
limerenceintimates @limerenceintimates
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1 Star Rating
South Jordan Location — 1622 UT-151, South Jordan, UT 84095
The female teller with dirty blonde curly hair.... tall... rather masculine... should be fired.
She displays the worst customer service that’s ever been seen. Not only is she unfriendly, she’s also unwelcoming, inconsiderate and incompetent.
She has no place in customer service.
If you’d like your business to receive better reviews, start by getting rid of the dead-end employees. She was also NOT WEARING A NAME TAG. Perhaps it’s so she couldn’t be identified.
Zions Bank is probably the worst bank across the United States. If they made a better effort to hire worthwhile employees, they’d maybe have a chance. Until then, I won’t stop until this employee is removed from your roster.
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Product: Zions Bank Checking
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2
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Zions Bank
dandjpasbeh4748 @dandjpasbeh4748
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1 Star Rating
I used Zion Bank for several years with no problems. I do most of my banking on line. They have recently started a "new" on-line banking system, and it SUCKS!!! It lost many of my payees, and stopped all of my auto-pay except for the power bill. I tried to pay one of my payees that were still listed today, and it would not allow me to do it. They wanted me to jump through some MORE hoops to pay the bill. What I AM going to do is change to my favorite credit union with all of my accounts.
Zions Bank took something that worked very well for me, and "up-dated" it to the point that I can't use it any more. Sooner or later these people will realize that they need us more than we need them. The people that answer the phones have always been very nice and knowledgeable, it is the big bosses that are the reason for all of this nonsense!
I am GONE!!!
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Product: Zions Bank Checking
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Zions Bank
preventivecolby22 @preventivecolby22
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1 Star Rating
Not a user friendly bank at all. Constantly couldn’t login to the mobile banking app and as they stated switching to a different digital system they disabled their banking app which left me out of luck to access and manage my funds. Also, if you don’t live in Utah, banking is a pain because there is no place to deposit cash. Too many glitches and annoying technicalities. I’m going somewhere else
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Product: Zions Bank Checking
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Zions Bank
amyhallremax @amyhallremax
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1 Star Rating
This was the worst bank experience I have ever had. They do not have very good customer service and stemmed like no one wants to responsible. I felt very disappointed and had to close my account.
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Product: Zions Bank Business Services
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Zions Bank
jack oborne @joborne
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1 Star Rating
VP Alex Mumme keeps harassing people for their medical decisions and is spreading false information about covid-19. Shouldnt he be doing something else when he is supposed to be working???
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Product: Zions Bank Savings
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8
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Zions Bank
Brittany P @soccermommy91
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5 Star Rating
Verified Customer
Very easy going and love the staff at this bank I would recommend them to anyone looking to start off their credit right or even as a beginner like me!
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Product: Zions Bank Credit Cards
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9
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+3974 users submitted a rating without writing a full review
The minimum credit limit for the AmaZing Rate business credit card is $500, and for the AmaZing Rate personal credit card it is $1,000. The actual limit you get depends on multiple factors, such as your income, existing debt and credit history.
Zions Bank points are worth 1 cent per point. For example, 1,000 points from Zions Bank are worth $10 when redeemed for a statement credit - the only redemption method available through the Zions Bank Amazing Rewards program.
Tips for Maximizing the Value of Zions Bank Points
Redeem Zions Bank points regularly.
Zions Bank points do not expire due to account inactivity, but stockpiling points does put you at risk of rewards devaluation. Plus, you won't get to enjoy the fruits of your spending if you don't redeem.
Keep your account in good standing.
If Zions Bank closes your account because of a failure to pay the bill or fraudulent activity, you'll lose any unredeemed points you have saved.
Redeem before closing your account.
Any points you don't redeem before closing your account will be lost.
