Chip Lupo, Credit Card Writer
@CLoop
To report a lost Prime Visa, call Chase customer service at (888) 247-4080. You can also report a lost Prime Visa through the Chase website or mobile app. Chase will request some information to verify your identity before sending a replacement.
How to Report a Lost Prime Visa
- Call Chase customer service at (888) 247-4080.
- Inform the customer service representative that you’ve lost your card.
- Provide any requested information, such as your date of birth or the last four digits of your SSN.
- Ask the Chase rep to cancel your old card and send a replacement.
You should receive a replacement Prime Visa within 5-7 business days. When you receive your replacement Prime Visa, you’ll need to activate it before you can make purchases. And if there are any recurring charges linked to the old Prime Visa, make sure to update those accounts with your new card information.
Finally, it’s important to note that your Prime Visa is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it’s lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.
To learn more, check out WalletHub’s guide on what to do if your credit card is lost or stolen.
Popular Credit Cards from Our Partners
People also ask
What should I do if I lost my Amazon Credit Card?
To report a lost Amazon Credit Card, call Chase customer service at 1 (888) 247-4080. You can also report a lost Amazon Credit Card through the Chase website or mobile app. Chase will request some information to verify your identity before sending a replacement.
How to Report a Lost Amazon Credit Card
- Call Chase customer service at 1 (888) 247-4080.
- Inform the customer service representative that you’ve lost your card.
- Provide any requested information, such as your date...
How do you get an Amazon.com Credit Card replaced?
To get an Amazon Credit Card replaced, log in to your online account, use the Chase mobile app, or call customer service at 888-247-4080. There is no fee to get an Amazon Credit Card replacement card, which should arrive within 3-5 business days.
How to Get an Amazon Credit Card Replaced Online
- Log in to your Amazon Credit Card online account.
- Click the three dots next to the card account.
- Select the "Account Services" menu.
- Click the link...
How can I freeze my Amazon Credit Card?
To freeze an Amazon Credit Card, log in to your account from the Chase website or mobile app and navigate to “Lock and Unlock Your Card.” You can also call Chase customer service at 1 (888) 247-4080 and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your Amazon Credit Card will temporarily prevent most purchases from being made with your card number, which can...
read full answer by Chip Lupo, Credit Card WriterDid we answer your question?
Important Disclosures
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers. For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where offers appear on this site (including, for example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely independent and not provided, commissioned, or endorsed by any company, as our editors follow a strict editorial policy.