How does Bank of America rental car insurance work?

Bank of America only offers rental car insurance as a free benefit on some of its credit cards. Bank of America rental car insurance covers physical damage and theft of a rental vehicle, reasonable towing costs, and any valid loss-of-use charges from the rental agency. Cardholders are covered up to the actual cash value of the rented vehicle. To get the coverage, a cardholder must decline the rental agency’s insurance and pay for the rental entirely with a Bank of America credit card or either cash back or reward points.

Notable Bank of America Credit Cards With Rental Car Insurance

• Bank of America® Travel Rewards credit card
• Bank of America® Premium Rewards® credit card
• Bank of America® Platinum Plus® Mastercard® Business card
• Bank of America® Business Advantage Travel Rewards World Mastercard® credit card
• Bank of America® Business Advantage Customized Cash Rewards Mastercard® credit card
• Bank of America® Business Advantage Unlimited Cash Rewards Mastercard® credit card

Key Things To Know About Bank of America Rental Car Insurance

Coverage Amount. Up to the actual cash value of the rented vehicle.

File Claims For Domestic Rentals Through Primary Insurance First. The Bank of America rental car insurance benefit provides secondary coverage for domestic rentals up to 15 days, so you will need to file a claim through your primary insurance carrier first, if you have one.

Coverage Is Primary When Renting Vehicles Abroad. If you’re renting a vehicle outside of your home country, coverage under the Bank of America rental car insurance benefit is primary and lasts for up to 31 days.

Not All Vehicles Or Incidents Are Covered. Bank of America rental car insurance does not cover expensive, exotic, and antique automobiles; vehicles with an open cargo bed; trucks; motorcycles, mopeds, and motorbikes; limousines; recreational vehicles, certain types of vans, and others. Coverage also does not apply to certain incidents such as personal injury, loss or theft of personal belongings; damages resulting from illegal activities, off-road operation, and more.

Bank of America Rental Car Insurance Claims

To file a Bank of America rental car insurance claim, call the Benefit Administrator at 1 (800) 348-8472 or visit the card’s benefits website to obtain a claim form. You will need to submit the claim form, along with any requested supporting documents – such as a copy of the accident report, rental agreement, or an itemized repair bill, among others – no later than 90 days after the incident. You should receive payment from the Benefits Administrator within 15 days after receipt of all documents and the validation of your claim.