Hi! I am a Macy's card holder, and I checked in with them to see how to cancel the card. If you have an online Macy's account, you can log in, open up chat, and cancel that way. You can also call them to cancel at 1-866-593-2543. You could also write to them and cancel at Macy's Card, P.O. Box 8113, Mason, OH 45040. Thanks for writing!
You can cancel your Macy’s Credit Card by calling the phone number on the back of the card. Just state your request and provide the information necessary to confirm your identity.
Before you close your account, make sure to redeem any rewards you have saved up. You’ll also need to repay any balance that you owe.
You can close Macy's by using the email chat. They will ask you for your full account number, last 4 of SS#, and DOB. You click on a secure link to enter this information. Took about 5 minutes. They will either send a letter confirmation or email depending on your request.
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