Cameron DiGiovanni, Writer
@cdigiovanni20
To report a lost Chase credit card, call Chase customer service immediately. Chase will cancel the lost card and send a replacement credit card after verifying your identity over the phone.
How to Report a Lost Chase Credit Card
- Call Chase customer service.
- Choose the option to report a lost or stolen card from the menu.
- Verify your identity once you’re connected to a representative by providing any requested information, such as your date of birth or the last four digits of your Social Security number.
- Ask the Chase rep to cancel your old credit card and send a replacement.
Once you receive the replacement card, you will need to activate it before making any purchases. If there are any recurring charges linked to the old card, you should also update those accounts with your new card information.
Finally, it’s important to note that you won’t be held liable for fraudulent charges made by anyone who may have found or stolen your Chase card. All Chase credit cards have a $0 liability guarantee. That said, you should still report and dispute any unauthorized charges as soon as you notice them.
To learn more, check out WalletHub’s guide on what to do if your credit card is lost or stolen.
People also ask
Did we answer your question?
Important Disclosures
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers. For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where offers appear on this site (including, for example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely independent and not provided, commissioned, or endorsed by any company, as our editors follow a strict editorial policy.