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To get a Chase replacement card, log in to your online account, use the Chase mobile app, or call customer service at the number you see on your statement. There is no fee to get a Chase replacement card, which should arrive within 5-7 business days.
How to Get a Chase Replacement Card Online
- Log in to your Chase card’s online account.
- Click “More,” “Account services” and “Replace a card.”
- Click on the card you’d like to replace.
- Select the reason for replacement.
- Confirm your request and click “Replace card.“
Other Ways to Get a Chase Replacement Card
- Through the mobile app: Log in and tap “More”, and then “Replace cards”. After, select the card you’d like to replace and reason for replacement. Nex, confirm your request and tap “Replace card.”
- By phone: Call customer service at the number you see on your statement and follow the automated prompts to submit your request. Be prepared to provide any personal information requested to verify your identity.
You can request a Chase replacement card if your current card is stolen, lost, or damaged. You don’t have to request a replacement card if your current card is about to expire, though. Chase will automatically send you a new card before the current card expires. Contact customer service if you have not received a replacement card by the expiration date.
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