Adam McCann, Financial Writer
@adam_mcan
To talk to Citi AAdvantage Executive Card customer service, call 1-888-766-2484 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. You can say skip at any time to bypass the account summary. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Citi AAdvantage Executive Card Customer Service by Phone
- Call the Citi AAdvantage Executive Card customer service department. You can even use the number on the back of your card.
- Enter your card number or your Social Security number.
- You will then hear a brief summary of your account. You can say skip" at any time to bypass the account summary.
- Speak to the live representative.
If you can’t or don’t want to talk to the Citi AAdvantage Executive Card customer service over the phone, you can always connect with customer service online by logging into your account and initiating a live chat with customer service.
Lastly, you can visit a Citibank branch or contact them via mail at: Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117
Citi® / AAdvantage® Executive World Elite Mastercard®
Citi® / AAdvantage® Executive World Elite Mastercard®
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What is the Citi AAdvantage Executive Card payment address?
The Citi® / AAdvantage® Executive World Elite Mastercard® payment address is:
Citibank Credit Card Services
P.O. Box 9001037
Louisville, KY 40290-1037
When paying Citi AAdvantage Executive Card bills by mail, be sure to submit either a check or money order for the payment amount. Citibank does not accept cash.
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