Alice Kane, WalletHub Analyst
@Alice_K
No, you cannot pay your Citi credit card bill with cash in stores. The issuer only accepts cash payments at Citibank ATM locations. Just note that you need a PIN to process this transaction. It is also worth noting that some Citi co-branded cards allow cash in-store payments at their affiliated retailers.
If you wish to pay your Citi credit card bill at an ATM but you don’t have a PIN, you can request one either online or over the phone at (800) 950-5114.
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