Ryan P Page, Staff Writer
@ryan_page
A credit balance refund is a reimbursement you get after winding up with a negative balance on your credit card, which might occur if you pay more than the total balance or if you get a refund for a returned purchase. Credit card companies are required by law to issue a refund within 7 business days at the cardholder’s request.
Key Things to Know About Credit Balance Refunds
- Depending on your credit card’s issuer, credit balance refunds can be sent as a check or a refund to the bank account from which the payment was originally taken.
- You can usually contact your credit card issuer online, over the phone or by mail to ask for a credit balance refund.
- If you submit a written request, credit card companies are required to issue a credit balance refund within 7 business days of receiving it.
- If you are owed more than $1 but do not ask for a credit balance refund for 6 months, credit card companies are obligated to attempt returning the balance you are owed.
Finally, you don’t need to ask for a credit balance refund at all. If you use the card regularly, it may be worth it to keep the negative balance. You can simply make more purchases with the card to bring the balance back to zero.
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