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A credit card refund could take anywhere from a few minutes to several weeks if you’re returning a purchase. But if you’re seeking a refund because you’re disputing a charge on your monthly statement, the process could take up to 150 days. The law dictates that you must notify your credit card issuer of the problem within 60 days, and they must resolve it within 90 days of being notified.
Key things to know about how long credit card refunds take:
- If you’re disputing a charge, it could take up to 150 days to receive a refund, assuming the credit card company rules in your favor.
- Simpler disputes can be resolved faster. For example, if you can provide receipts, it’s easy to establish that you’re telling the truth. That’s one reason to always save them.
- You could dispute a charge if a purchase never arrives or comes damaged, or if you’re charged for a larger tip than you left.
- If you’re returning a purchase, you could get an immediate refund in-store, while a mailed return takes several weeks. The timetable depends on the merchant’s policies, either way.
What you should know about store refunds:
- With store refunds, the time frame depends on the individual merchant’s policy. For instance, refunds for items returned by mail may take longer rather than in-store. That’s especially true if you’re returning something to a merchant in another country.
- You should also keep in mind that not all stores even offer refunds, while others limit them to defective merchandise.
The best way to find out exactly how long a credit card refund will take is to contact the merchant or your credit card issuer, depending on whether it’s a return or a dispute. And it’s worth noting that some stores only allow returns for store credit.
Luckily, many cards offer return protection. So, even if you can’t get a return in store, you might be eligible for reimbursement from the credit card company if your item is new and undamaged. And if you do get a credit card refund, it will show up as a credit on your statement.
Matt Erwine, Member
@erwine_matthew
It pretty much depends on the card. I asked for a purchase refund on my Chase, and it took about 1 day.
Elisabeth Braves, Member
@elisabeth_b
There are two types of credit card refunds: from merchants and chargebacks. Refunds from merchants can take up to 7 days to be processed. It really depends on your bank. Some state that a refund may take up to 5 days to show on your statement, but they usually appear in a day or two. You should also check with your bank because most credit cards have return protection plans.
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