Sarah Bilkins, WalletHub Credit Card Analyst
@sarah.bilkins
To talk to Macy's Credit Card customer service, call (888) 257-6757 and then when prompted, either say the reason for your call or press 2 and listen to the automated system menu and then press 5. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Macy's Credit Card Customer Service by Phone
- Call the Macy's Credit Card customer service department. You can even use the number on the back of your card.
- When prompted, either say the reason for your call or press 2.
- Listen to the automated system menu and then press 5."
- Speak to the live representative.
If you can’t or don’t want to talk to the Macy's Credit Card customer service over the phone, you can always connect with customer service online by logging into your account and initiating a live chat with customer service.
Lastly, you can visit a Macy's location or contact them via mail at: Macy's American Express Card PO Box 6776 Sioux Falls SD 57117-6776
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Can I pay my Macy's Credit Card bill by phone?
Yes, you can pay your Macy's Credit Card bill by phone. To make your Macy's Credit Card payment over the phone, call 1-888-257-6757 and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes.
How to Pay Your Macy's Credit Card Bill by Phone
- Call Macy's at 1-888-257-6757.
- Follow the automated menu options to initiate a payment.
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How to Talk to Citibank Customer Service by Phone
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To get a credit card, you need to be at least 18 years old and have an SSN or ITIN, a non-P.O. Box U.S. mailing address, and some form of income. If you're under 21 years old, you will need your own independent income to get a credit card, rather than shared income. Your legal name, phone number, email address and date of birth will be required, too.
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