How does the Mastercard purchase protection benefit work?

The Mastercard purchase protection benefit reimburses eligible cardholders for items purchased with an eligible World Mastercard or World Elite Mastercard credit card that get damaged or stolen within 90 - 120 days of purchase, depending on the card.

How the Mastercard Purchase Protection Benefit Works

• Overview: Mastercard purchase protection reimburses items purchased with an eligible Mastercard in case they get damaged or stolen within 90-120 days of purchase, depending on the card. 
• How much is covered: The typical coverage amount provided by Mastercard purchase protection ranges from $500 to $1,000 per purchase and $50,000 per year. The coverage amount varies, depending on the card.
• What is covered: The policy will cover purchases made with an eligible Mastercard credit card.
• What is not covered: Purchases such as animals and plants, motorized vehicles, computer software, perishables, and collectible items are typically not eligible.
• How to file a claim: To file a claim, call the Benefit Administrator at the number you see on your guide to benefits. When you file a claim, you will need to provide supplemental documents as proof. Some required documents include store receipts, credit card statements, police reports, and damage estimates (if applicable).

You should note that not all World and World Elite Mastercard credit cards have purchase protection. Each credit card issuer can choose whether or not to include this benefit on its cards. 

The best way to find out if your existing Mastercard has purchase protection is to read the guide to benefits that came with your card. The guide will also include instructions on how to file a claim. If you’re interested in a new card and want to know if it has purchase protection, you should look at the card’s description on the issuer’s website or call customer service.