John Miller, Credit Cards Moderator
@john_miller
Your Mercury Credit Card may have been declined for a number of reasons, like having an insufficient credit limit or perhaps your credit card expired. Additionally, a suspected fraudulent transaction or incorrect card information could be the cause.
Why a Mercury Credit Card Can Get Declined
- Insufficient Credit: Your available credit may be too low to cover the transaction.
- Illegal Transaction: The card can only be used for purchases, balance transfers, and cash advances – not for business purposes.
- Incorrect Information: Inaccurate card details, such as an incorrect CVV or card number, can result in a declined transaction if you’re trying to shop online.
- Your Card Expired: Ensure your card is still valid and hasn't passed its expiration date.
- Security Reasons: Suspicious activity may prompt the issuer to decline the transaction for your protection.
- Missed Payments: Past due payments can result in the card being declined until the account is brought current.
Ultimately, the most straightforward way to find out why your Mercury Credit Card got declined is to contact customer service. You can reach them at (866) 686-2158, or the number you see on the back of your card. A customer service representative should be able to assist you further and resolve any issues with your account.