The University of Kansas Credit Card's rental car insurance only works if you deny the coverage offered by the rental company. And you must also use your card to pay for your rental to be covered for:
Physical damage or theft of the rental vehicle
Valid loss-of-use charges
Customary towing charges
There are some vehicles that are not covered, and other limitations apply as well. You can find out more and file a claim by either visiting the benefit administrator's website or by calling the number on the back of your card.
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