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To file a complaint about Allstate insurance, start by contacting Allstate's customer service department at 1-800-255-7828. If your issue is still not resolved, go online and submit your complaint to the Better Business Bureau as well as your state’s insurance regulator, then write a review of Allstate on WalletHub. This will either allow Allstate to fix their mistake or it will warn other consumers of potential problems with Allstate's service.
How to File a Complaint Against Allstate
- Contact Allstate's customer service. You can contact Allstate by calling 1-800-255-7828 or sending them an email to give them a chance to solve your problem. If you believe that your complaint is not being addressed properly or quickly enough, reach out to the BBB or your state’s insurance regulator.
- File a complaint with the Better Business Bureau (BBB). Use the Bureau’s online claim submission process to file your claim. You will be notified of any response from Allstate or if they fail to respond.
- Submit a formal complaint to your state’s insurance regulator. Click here to find the database of the state insurance departments. Select your state and complete the online consumer complaint form.
- Write a review on WalletHub. Allstate customers can voice their opinion by going to Allstate's profile on WalletHub and clicking “Write a Review.” At the very least, this will help other consumers thinking about doing business with the company.
What You Need to File a Complaint About Allstate With Regulators
- Your name and contact information
- The name of any specific agent/broker
- Your policy number
- Any relevant claim number
- The details of your complaint/concern
So, if you're not happy with any element of Allstate's service, you have several different ways to file a complaint.
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