Dan Whitmer, Rewards Programs Analyst
@dan_whitmer
Yes, Southwest points will be refunded to your account—along with any taxes you paid—once you cancel your award ticket. You can choose to have the taxes and fees refunded to your original payment method or as a flight credit for future travel.
Points are usually redeposited right after you cancel. Taxes and fees are typically refunded within seven business days. If you can't make your trip, make sure to cancel before your flight departs; otherwise, your ticket will be considered a no-show, and you'll lose the value.
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