Ally Banks' vision is to be a relentless ally for their financial well-being. Their commitment to their customers has been at the core of who they are for nearly 100 years. Committed to constantly creating and reinventing with the singular purpose of making a real difference for their customers. That's why they offer award-winning... show more
Ally Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 10/20/2021.
3.4
2,027 reviews
from WalletHub and across the web
2,027 reviews from WalletHub and across the web
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Ally Bank
Melanie @maw4259
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1 Star Rating
Verified Customer
The worst company you could ever work with! They lie and never keep their word about anything. Very deceitful of a company. Have been charged more in interest then I was supposed to be
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Product: Ally Bank Car Loans
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Ally Bank
samsilver1955 @samsilver1955
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1 Star Rating
I got a email from Ally saying that my email was change from yahoo to hushmail. I called the bank and said that I did not make that change So they locked my account and said I have to wait for security to call. Well i am still waiting! I had to pay off my credit card with another bank. Very upset
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Product: Ally Bank Checking
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Ally Bank
kristianm_6 @kristianm_6
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5 Star Rating
Verified Customer
I like it easy deal with quick approval deacet terms great experience so far Easy to work with I would recommend the in the future
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Product: Ally Bank Car Loans
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Ally Bank
Margaret @finallyreadytogo
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4 Star Rating
Verified Customer
Ally was quick and easy processing the vehicle loan with low apr rates, and no down payment required, and no hassle getting in touch with customer care
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Product: Ally Bank Car Loans
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Ally Bank
Thomas @thomash67
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1 Star Rating
Verified Customer
When they say they will help. They are setting you up for failure. I’m towards the end of my loan, because ask for payments to be push to the back of the loan. They didn’t tell me the loan will accumulate a daily interest rate. So I’m having a hard time paying off my loan. The only to pay it off is with outstanding payment
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Product: Ally Bank Car Loans
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Ally Bank @Ally
Hi Thomas, we’re sorry to hear your frustration. Please send us your full name and phone number via private message on our WalletHub profile page or to [email protected], so we can assist further. ^MG
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Ally Bank
Karla G @ayokarlaaaa
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1 Star Rating
My car out of the dealership was around 22 thousand dollars but after my three-year lease. I had to get a loan with ally and it came out to 20k.. even though with the three years I paid 14k already. It just doesn't add up, I should at least owe 10k by now to own my car...
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Product: Ally Bank Car Loans
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Ally Bank @Ally
We hear your concern, Karla. If you’d like to discuss this further with a member of our team, please send us your full name and phone number via private message on our WalletHub profile page or to [email protected] ^MG
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Ally Bank
John @renfrojohn22
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1 Star Rating
Verified Customer
Predetory lender, reposessed vehicle without notification at the begining of Covid 19 Pandemic. A class action lawsuit was filed and plaintiffs awarded compensation.
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Product: Ally Bank Car Loans
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Ally Bank @Ally
Hi John, we don’t like hearing this. If you’d like to discuss this further with a team member, please send us your full name and phone number via private message on our WalletHub profile page or to [email protected] ^MG
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Ally Bank
Stephanie Aaron-Richards @stephaniea_82
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4 Star Rating
Verified Customer
They work for their consumers during difficult times. Interest rates are a little higher than average, but they have excellent customer service.
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Product: Ally Bank Car Loans
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Ally Bank
mfinlay162 @mfinlay162
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5 Star Rating
Verified Customer
They were very easy to work with and even with poor credit score they were willing to trust us and give us a loan. their interest rates are a little high but at least they helped us develop our credit worthiness
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Product: Ally Bank Car Loans
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Ally Bank
Danny @dannyb_84
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4 Star Rating
Verified Customer
Awesome Experience and really enjoyed the ease of the transaction before during and after the sale. I definitely will keep making my payments on time and enjoying my new vehicle
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Product: Ally Bank Car Loans
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