Ally Bank

I just want to write this letter to express my gratitude for ROOTKITS CREDIT SPECIALIST for all the work they have done for me in correcting my credit issues. I was not sure what I was getting myself into when I spoke with them a month ago. I did not think they could get my credit re-established so easily. By using their service and by being patient, they have cleaned up my credit to the point where I’m now qualified to purchase a home. Absolutely amazing!!! they took my bad credit with bad FICO score of 450 and pushed it to 804, and to let you know I recently applied for a car loan at BANK OF AMERICA and I was approved. I could never think that this could happen as soon as it did. Thanks a MILLION. I have been telling my friends and family about you. they deserve a ton of recognition for what they did. I hopefully assure others to trust your service and let miracle come to pass. Contact them via : rootkitscreditspecialist @ gmail . com/ 760 474 3440

Was supposed to get my title the envelope came no title. Little mistake upon their part makes me not want to deal with them again.

Good website and tools. Bad interest rate. So far no complaints other than the high rate. I like that I can choose how to apply my payments when paying early.

I needed to cancel my debit card after giving the number to someone I didn't really trust, but needed a service they provide. I was told when I cancelled the card that if I had a need for cash before my new car came, such as for gas, I could call them from the gas station or wherever, and they would temporarily reinstate my card so I could get cash or a service. Since I was not willing, at three o'clock in the morning, to get dressed, go to a different town, (mine has NO ATMs) and get some cash out before I cancelled the card, I was really glad to hear that. I have now called them 3 times to do this. They refuse to do it because I cancelled my card due to suspected fraud. Not True! I have no money to live on for 5-7 days. No one will cash a check from aN online bank they've never heard of, and most places I go don't take checks at all. The gas station sure doesn't! Right now my problem is, I have an appointment Tuesday to get my 2nd Covid shot and have no gas in my car, and no way to get any gas. ALLY WON'T LET ME HAVE MY OWN MONEY!

Because you still didn’t put in to my credit report , that this car loan was paid off in full. I would’ve gave them out for five stars if they would’ve put in to my credit report it in my behalf that it was paid off in full. I think it stinks that my credit report shows all negative stuff and the good stuff never gets put on it.

Have had this account since 2019. They offered and i accepted a payment furlough due to covid. Have not had any problems with this company.

They do not even deserve the 1 star that I gave them. The company is terrible they will not work with their customers at all. I would not recommend this company to my worst enemy.

Worst customer service, no help with payments and deactivate my account and still label it as late payments when the mistakes are on there end. They’ve got my bank and I baffled

My father passed away in August it is now April I have been arguing with Ally Financial for over the last four months they give me the wrong fax number I'm told to recall them I get transferred to the wrong extension or hung up on and they keep onblaming covid or understaffed, the truck was to be paid off when my father passed but ally cant find the paperwork. Worst customer service ever