Since 1933, Navy Federal has grown from seven members to over eight million members. And, since that time, its mission has remained the same: to serve and enrich the lives of those in the military community. ?Once a member, always a member.? You can leave the military, change employers, move, retire, get married - yet always stay with Navy Federal. Your life is its�mission.
Eligibility
Find out if you are eligible to join Navy Federal Credit Union.
Navy Federal Credit Union Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/26/2021.
4.0
2,640 reviews
from WalletHub and across the web
What's Your Rating?
Most Recent
Most RecentMost Useful
Navy Federal Credit Union
WalletHub @WalletHub
editor's review
Navy Federal Personal Loan Review
Navy Federal personal loans offer some of the best rates on the market, with APRs ranging from 7.49% to 18.00%. On top of that, Navy Federal offers both small and large loans, with $250 to $50,000 in funding available. These loans are fee-free, too. The main drawback to Navy Federal personal loans is that you can only apply for them if you are an NFCU member. You’re eligible if you’ve served in the military or if a family member has served (or is an NFCU member). Department of Defense personnel and their families are also eligible. Navy Federal Credit Union Personal Loan Review Highlights:
• APRs: 7.49% - 18.00%
• Loan sizes: $250 to $50,000
• Payoff periods: Up to 60 months (up to 180 for home improvement loans)
• Credit score requirement: Not disclosed
• Origination fee: None
• Other fees: $29
• Reputation: NFCU scores an A+ with the Better Business Bureau, has few complaints filed against them with the CFPB, and has a 4/5 user rating.
Overall, Navy Federal personal loans are a great option if you’re eligible for membership in the credit union. Below, you can see how WalletHub rates Navy Federal in our three major categories: Terms, Requirements & Application, and Reviews & Transparency.
In all my 30 years of banking experience elsewhere Navy Federal Credit Union has given me the Absolutely best banking experience I’ve ever had.
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
Lawanda @lawanda_martin
Good customer service and staff are friendly,card easy to manage on the mobile app as well as online. 24 hour customer service line
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
Jason Riley @gauge370
Yesterday, while attempting to make a cash deposit at Navy Federal Credit Union located in Laurel Maryland, I experienced prejudice, intolerance and embarrassment. It was 38 degrees as I patiently waited in the entrance line forming down the sidewalk. The line moved fairly consistent so it wasn’t more than 5 to 10 minutes before I was invited to walk in.
Upon entering, the person at the door stated, “There is hand sanitizer in the center, proceed to the open teller”. “I can’t use alcohol-based sanitizers,” I replied. A 2nd attempt at forcing me to use some unknown chemical product was made. I asked Chris, the person attempting to force compliance “show me Navy Federal's policy that denies a veteran access for not using hand sanitizer if they have a medical condition.” At this point, my son and I were kicked out of the location. Dewayne, the bank manager, walked out. Again, I requested to see Navy Federal's policy that denies a veteran access due to not using hand sanitizer who has a medical condition and cannot use hand sanitizers. Dewayne replied, “what they have us doing with things that are happening is I can take your transaction out here.”
“So, you can deny me access with a medical condition for not using hand sanitizer, are you sure under the American disability act that’s the proper thing to do?” “Yes”, Dewayne replied. Dewayne wanted me to make my financial transaction on the sidewalk in front of everyone. It wasn’t until I made several requests did, he finally take care of my deposit in some sort of privacy. Fortunately, I recorded a video of the entire event and will file a complaint with the US Department of Justice.
While I understand the importance of hygiene, Navy Federal should understand immunology, genetics, and the potential side effects from a chemical reaction before forcing the use of topical skin agents. Unlabeled chemical sanitizers are absorbed by the skin and can agitate Psoriasis and cause numerous medical reactions even in people without autoimmune disease. This type of discrimination only adds to the social and psychological burden of the disease. In addition, they embarrassed me by forcing me to publicly state my private medical information in front of a public crowd. This caused my son to start crying because he didn’t understand why Navy Federal wouldn’t help us. In a time of real anxiety, maybe Navy Federal should focus on education and empathy verse the absurd, cruel, and counterproductive practices.
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
JAIME @jaimemaiosnet
Awesome card great benefits cash back on every purchase I pay of balance before the closing of my statement navy federal is a great bank
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
Maryetta @iloveyoudeven21
I have been a customer going on 15 years great bank and products and staff very professional and nice. I love the 24hr telephone service and their willingness to help all members through a financial crisis
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
Marcel Poet @marceljohn166
There is a reason why NFCU is the most fined credit union in the country by the CFPB. They have no respect for their “members”. They will take advantage of you when your down. I can’t imagine why the DoD permits this predatory organization on the bases.
show more
show less
Product: Navy Federal Credit Union Mortgages
Comment
0
0
Navy Federal Credit Union
Jon @jvjava
This is a secured card, but has relatively low interest rate, offers cash back, no annual fee, and usually goes unsecured after 3 months. Great app, makes it easy to monitor & pay
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
Dianna @dianna_dvs
I Love Navy Federal they help me with a financial needs. I would refer anyone that's trying to get their credit and start their business on the right track
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
Navy Federal Credit Union
David @dajef039
Verified Customer
Best Credit Union by far!!! Excellent communication and resources to improve financial status. Great Customer Service and the Best credit card rates.
show more
show less
Product: Navy Federal Credit Union Credit Cards
Comment
0
0
+3420 users submitted a rating without writing a full review
You can request to do a Navy Federal balance transfer when you apply for any NFCU credit card. If you already have a Navy Federal card, you can make a transfer request through your online account. The Navy Federal balance transfer fee is $0 (for all cards). The NFCU balance transfer APR could be as low as 0% (intro) or as high as 18% (V), depending on the card.
The best Navy Federal balance transfer credit card is the NFCU Platinum Card because it offers 0% for 12 months on balance transfers and has a $0 annual fee in addition to its $0 transfer fee. There are no other 0% balance transfer credit cards from Navy Federal. But all NFCU cards have fairly low regular APRs.
Navy Federal Balance Transfers:
Best balance transfer card: The Navy Federal Platinum Card offers 0% for 12 months on balance transfers. No other NFCU cards have 0% rates, but regular APRs range from 7.74% - 18% (V).
Fees: No balance transfer fees on any Navy Federal credit card.
Timeline: It should take about two weeks for your Navy Federal balance transfer to be completed.
Ways to request: You can ask for a balance transfer on the application for a new NFCU card. You can request one for an existing card online or through the mobile app.
Information required: You need the account number for the balance you're transferring, plus the name and address of that account's issuer, along with the amount you want to transfer.
How to request online: Sign in to your account. Click the “Transfers” tab. Click “Make a Credit Card Balance Transfer” at the bottom right. Fill in the required information. Submit your request.
How to request in-app: In the Navy Federal Credit Union mobile app, go to “Account Management,” then “Balance Transfer.” Input the required information and submit your request.
If you do a Navy Federal balance transfer, be sure to continue making monthly payments to your old issuer if the due date comes up before your balance transfer is completed. Otherwise, you risk being marked as late. Any additional payments you make to your old issuer will be credited to your NFCU card once the transfer processes.
Navy Federal credit card approval requirements include a credit score of at least 700, in most cases. The NFCU Go Rewards, Platinum and More Rewards cards all require a 700+ credit score for approval, as do a few other offers. But the NFCU Flagship Rewards card requires an excellent credit score (750+). The easiest Navy Federal card to get is the NFCU Rewards Secured Credit Card. You can qualify with a credit score of 600 or less.
To apply for a Navy Federal Credit Union credit card, you have to be an NFCU member. To be eligible for NFCU membership, you or one of your family members must have ties to the armed forces, National Guard or Department of Defense. This includes active duty personnel, officer candidates, reservists and veterans. If none of these apply, call 1 (888) 842-6328 or visit a local Navy Federal branch for assistance.
There is a lot of information required on NFCU credit card applications. You will have to provide your name, address and birthdate, for starters. The address must be a physical U.S. location and not a P.O. Box. You also need to list either your Social Security Number (SSN) or Individual Tax Identification Number (ITIN). Applicants must be U.S. citizens and at least 18 years old to be eligible. If you're under 21, you need proof of an independent income sufficient enough to make payments.
All applicants must include their employment status, monthly rent or mortgage payment, and annual income. You don't need a full-time job to qualify for a card, but you will need to report the sources of any income. This could be part-time salary or wages, rental income, retirement benefits, interest and/or dividend income, and more.
Perhaps most importantly, Navy Federal will verify your credit history and ability to pay. Your credit score, income, debt level and other factors will help determine if you're approved. This information will also play a role in setting your interest rate and credit limit.
The easiest Navy Federal credit card to get is the Navy Federal nRewards Secured Credit Card because you can get approved with Bad. If you're not looking for a secured card, NFCU has unsecured credit cards for good credit or better, such as the Navy Federal More Rewards Amex Card, the Navy Federal cashRewards Credit Card, the Navy Federal Platinum Credit Card, and the Navy Federal Go Rewards Credit Card.
The Navy Federal nRewards Secured Credit Card requires a refundable deposit (minimum of $200), and the deposit becomes your credit limit. It's a real credit card, so information about your account will be reported to credit bureaus. And you'll be charged an APR of 18% (V) on your purchases if you don't pay your balance in full every month. This secured card gives you a path toward unsecured credit, too. NFCU reviews secured credit accounts starting at 6 months for a chance at “graduating” from a secured card to an unsecured credit line.
Still, no matter how creditworthy you may be, you won't get approved if you don't qualify for NFCU membership. Navy Federal Credit Union membership is open to members of the military, Department of Defense employees, veterans, and their families. You can see if you can become a member at the Navy Federal Credit Union website. But that restriction alone makes NFCU cards harder to get than comparable cards open to the general public.
With your Navy Federal credit card and PIN, you can get cash advances at any ATM displaying the Visa or Mastercard logo, depending on which type of card you have from NFCU.
You can request or reset a PIN online at navyfederal.org or at a local branch. You can also call 888-842-6328 for assistance. There is no cash advance fee if you use your credit card at a Navy Federal ATM.
However, you will be charged a $0.50 fee per transaction at ATMs not owned by Navy Federal. The ATM's owner may also charge you a separate user fee. Additionally, credit card cash advances can become really expensive, as interest begins to accrue from the moment you withdraw the money.
The Navy Federal cash advance APR is a maximum of 18% (V) on all of its cards that allow cash advances. But some cards express the cash advance APR as a range starting lower. For example, the cash advance APR can be 7.99% - 18% (V) on the NFCU Platinum Credit Card. Check your monthly statement to see what your exact cash advance APR is.
It's best to avoid credit card cash advances unless it's an absolute emergency.
You need to wait for at least 3 months after opening your account before asking Navy Federal for a credit limit increase. You should also wait a minimum of 3 months in between future credit limit increase requests. If you request a credit limit increase, you will be asked to give Navy Federal permission to do a hard pull of your credit report. This lets them assess your creditworthiness. The hard pull will cause your credit score to dip a few points. But your score should rebound quickly if you continue to use your card responsibly.
To request an NFCU credit limit increase, you can log in to your online account or send a secure message through online banking. You can also call customer service at 1 (888) 842-6328. Be prepared to provide your employment status, annual income and the amount of your monthly rent or mortgage payment.
Navy Federal may also extend you an automatic credit limit increase – as often as once every six months but probably not so frequently. The evaluation for an automatic increase uses a soft credit pull, which does not affect your credit score. While Navy Federal will periodically review your account, there's no guarantee they will give you an automatic increase. You can help your chances by always paying on time and keeping your credit utilization below 30%.