Chip Lupo, Credit Card Writer
@CLoop
You cannot freeze your JCPenney Credit Card. If your JCPenney Credit Card is lost or stolen, you’ll need to call Synchrony Bank credit card customer service at 1 (800) 527-4403 as soon as possible, so they can cancel the card and send you a new one.
Fortunately, you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.
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