Chip Lupo, Credit Card Writer
@CLoop
You can access your Mastercard account on the card issuer's website, via the issuer's mobile app, or by calling customer service at the number at the back of your card. You can't log in to your account through the Mastercard website or its consumer support department, as Mastercard itself does not issue credit cards.
Ways to Access a Mastercard Credit Card Account
- Online through the issuer's website. Log into your account on the issuer's website or mobile app with your user ID and password.
- By calling your card issuer. Call the phone number on the back of your card to reach the issuer's customer service department.
- Via the Mastercard website. Visit the Mastercard Consumer Support website. Select your credit card's issuing bank from the dropdown menu and click "Go."
- By calling Mastercard. Call Mastercard Consumer Support at 1 (800) 627-8372. Press "1" for billing and account info, then enter your Mastercard credit card number. You will be transferred to the issuer's customer service line.
Once you've accessed your Mastercard account online or by phone, you can schedule a payment, view statements, and redeem rewards. You may also review account information, such as your current balance, minimum payment, due date, credit limit, available credit, and more. Some card issuers will allow you to chat with a customer service representative online, too.
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