You can access your Mastercard account online or by phone through your credit card issuer, or you can contact Mastercard for assistance. Keep in mind that Mastercard doesn't issue credit cards, so you can't log in to any existing credit card account via the Mastercard website or its consumer support department. They're only designed to connect you with your card's issuer, which can then give you access to your specific Mastercard account.
Ways to Access a Mastercard Credit Card Account
Online through the issuer's website. Log into your account on the issuer's website or mobile app with your user ID and password.
By calling your card issuer. Call the phone number on the back of your card to reach the issuer's customer service department.
By calling Mastercard. Call Mastercard Consumer Support at 1 (800) 627-8372. Press "1" for billing and account info, then enter your Mastercard credit card number. You will be transferred to the issuer's customer service line.
Once you've accessed your Mastercard account by phone or online, you can schedule a payment, view current or past statements, and redeem rewards. You can also review account information, such as your current statement balance, minimum payment amount, payment due date, credit limit, available credit, and more. Some card issuers will allow you to chat with a customer service representative online, too.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub.
Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.