WalletHub, Financial Company
@WalletHub
To cancel a a Credit One credit card, call customer service at 1 (877) 825-3242 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account by mail.
Be aware that if there’s a balance remaining on the canceled account, you are still required to make at least the minimum payment every month until the balance is paid in full. In addition, if you cancel your credit card, you will forfeit any unused rewards, so be sure to redeem them before you close the account. You will also need to update the payment method for any recurring charges linked to your Credit One card.
How to Cancel a Credit One Credit Card
By phone
Call customer service at 1 (877) 825-3242 and enter your account number and Social Security number to verify your identity.
Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.}
By mail
Send your written request to cancel the card to:
General Correspondence
P.O. Box 98873
Las Vegas, NV 89193-8873
It’s important to note that when you cancel your Credit One card, you may see a decrease in your credit score, depending on the card’s credit limit and how long you’ve had the card. Using WalletHub’s free credit score simulator can help you get an idea of how much a canceled credit card will affect your credit score.
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Richard M Joseph III, Jack-of-All-Trades
@InvestorGenY
Consider leaving the Credit One Bank account open as it's a great rebuilding credit card. The reason is that if you do close it, you will lose CREDIT AGE or LENGTH OF CREDIT HISTORY which is one of the main and critical factors that lenders check for to determine your eligibility for a higher credit limit or credit request approval. Mine was closed due to my negligence. But now, if I do apply for it, I will lose some credit score points that would negatively impact my credit report history. You should keep it!
Cancelling a card does not necessarily lower your average credit age. If your average credit age is 5 years and you are cancelling a card that you have only had for a year, it will increase your average credit age, the downside would be that it could increase your credit utilization.
Yes! I noticed I was being charged $8.25 a MONTH! Thats outrageous! More than my AMEX!
Ronald, Member
@ronkops88
once the automated menu goes through all the options just wait, eventualy it will go to a live person.
@haidangnguyentran: Just keep spamming "0" on the dial pad several times and it will take you to a representative.
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If you cancel so you still have to pay the annual fee even if the balance is zero?
The phone number takes you to an automated system with no way to connect to a human.
The retention offer I received was jokingly bad. I closed the card as I no longer needed it for ratio management and told them the financial terms were the reason I was closing it. They offered a $200 credit line increase, a 5% 6 month rate reduction and a one month waiver of the annual fee. When I told the representative that I had a replacement card at much better terms, they suggested I keep it as an emergency card.