Evelyn Boros, Credit Cards Moderator
@evelyn_boros
To report a lost Amazon Store Card, call Synchrony Bank customer service at 1 (866) 634-8379. Synchrony Bank will request some information to verify your identity before sending a replacement.
How to Report a Lost Amazon Store Card
- Call Synchrony Bank customer service at 1 (866) 634-8379.
- Inform the customer service representative that you’ve lost your card.
- Provide any requested information, such as your date of birth or the last four digits of your SSN.
- Ask the Synchrony Bank rep to cancel your old card and send a replacement.
You should receive a replacement Amazon Store Card within 7-10 business days. When you receive your replacement Amazon Store Card, you’ll need to activate it before you can make purchases. And if there are any recurring charges linked to the old Amazon Store Card, make sure to update those accounts with your new card information.
Finally, it’s important to note that your Amazon Store Card is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it’s lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.
To learn more, check out WalletHub’s guide on what to do if your credit card is lost or stolen.
People also ask
Did we answer your question?
Important Disclosures
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers. For full transparency, here is a list of our current advertisers.
Advertising impacts how and where offers appear on this site (including, for example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely independent and not provided, commissioned, or endorsed by any company, as our editors follow a strict editorial policy.