Chip Lupo, Credit Card Writer
@CLoop
TD Bank purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse eligible TD Bank cardholders up to $500 per item and up to $50,000 per cardholder. Be aware that not all types of purchases are covered under TD Bank purchase protection.
How to File a Purchase Protection Claim with TD Bank
- Call the Benefit Administrator at 1-800-553-4820 or the number in your card’s benefits guide, within 60 days of the incident.
- File a police report within 48 hours of the incident, if the item was stolen.
- Submit a completed claim form within 90 days of the incident.
- Wait for a decision. TD Bank will notify you of a decision once your claim has been processed, which could take up to 15 days.
- Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.
Purchase protection does not come on every TD Bank credit card, and TD Bank coverage amounts for each card aren’t always the same either. For specific details on your TD Bank credit card’s purchase protection, read through the guide to benefits that came with your card.
This answer was last updated on 02/09/24 and it was first published on 10/19/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
