Delaney Simchuk, Car Insurance Writer
@delaney_simchuk
To talk to a person at Travelers insurance, call their customer service department at 866-336-2077 or use their chat function. Travelers customer service representatives are available to talk 24/7 regarding any questions or concerns you have about things such as claims, policy changes, and emergency roadside assistance.
How to Talk to a Person at Travelers
- Call 866-336-2077 and follow the prompts to get to the correct department
- Use the chat function on Travelers's website
- Email a representative if you have their specific contact
In addition, the Travelers website and mobile app allow you to perform various tasks such as paying your insurance bill, filing a claim, accessing your insurance card, and requesting roadside assistance.
To learn more, check out WalletHub's complete review of Travelers insurance.
People also ask
Is Travelers good at paying claims?
Travelers is decent at paying claims, scoring 871 out of 1,000 for its claims process in J.D. Power's latest claims satisfaction study. Travelers also earned an A++ from AM Best for its financial stability, indicating it has the ability to pay out claims.
How Travelers' Claims Process Compares to Competitors
| Company | Claims Satisfaction Score | AM Best Score |
| 871/1,000 | A++ |
What is Travelers' claim time limit?
Travelers does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Travelers is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.
Your Travelers car insurance policy likely requires you to report an accident “promptly” or “as soon as possible”. But even though you have to immediately report...
read full answer by Candace Baker, Car Insurance WriterAre Travelers insurance rates competitive?
Yes, Travelers insurance rates are competitive, as the company is one of the 10 cheapest auto insurers nationally, according to WalletHub analysis. Travelers car insurance customers pay an average of $639 per year for coverage. Travelers' car insurance rates are based on your driving record and experience, along with factors like the type of car you drive, your ZIP code, your insurance history, and more. Your coverage and deductible choices also impact your final quote,...
read full answer by WalletHub, Financial CompanyDid we answer your question?
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