WalletHub, Financial Company
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You can contact the credit bureaus online, by phone, or by mail. The best way to contact a credit bureau is electronically because customer service representatives will not always have the answers to your questions immediately. Credit bureau customer service can help consumers with account management, credit freezes, disputes, fraud alerts, and more. Below, you can find a breakdown of the various ways to contact the credit bureaus, depending on what you need to contact them for.
How to Contact the Credit Bureaus by Phone:
- TransUnion: 1 (855) 681-3196
- Equifax: 888-548-7878
- Experian: 1 (888) 397-3742
How to Contact the Credit Bureaus Online:
- Visit the TransUnion customer service page
- Visit the Equifax customer service page
- Visit the Experian customer service page
How to Contact the Credit Bureaus by Mail:
- TransUnion: TransUnion Consumer Solutions / P.O. Box 2000 / Chester, PA 19016-2000
- Equifax: Equifax Information Services LLC / P.O. Box 740256 / Atlanta, GA 30374
- Experian: Experian / P.O. Box 4500 / Allen, TX 75013
How to Contact the Credit Bureaus for a Credit Freeze:
- TransUnion: Freeze your TransUnion credit report online or call 888-909-8872
- Equifax: Freeze your Equifax credit report online or call 800-349-9960
- Experian: Freeze your Experian credit report online or call 888-397-3742
How to Contact the Credit Bureaus to Dispute an Item on Your Credit Report:
- TransUnion: File a dispute online or call 800-916-8800
- Equifax: File a dispute online or call 866-349-5191
- Experian: File a dispute online or call 888-397-3742
How to Contact the Credit Bureaus for a Fraud Alert:
- TransUnion: Add a fraud alert to your TransUnion credit report online or by calling 800-680-7289
- Equifax: Add a fraud alert to your Equifax credit report online or by calling 800-525-6285
- Experian: Add a fraud alert to your Experian credit report online or by calling 888-397-3742
For more information about the credit bureaus and how to fix credit report errors, you can visit our guide on How to Dispute Credit Report Errors.
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Mary Grace McCormick, Credit Writer
@mg_mccormick
You can contact the TransUnion credit bureau online, by mail, or by phone. The TransUnion customer service phone number is 1 (855) 681-3196. Live customer service representatives are available from 8 a.m. until midnight EST, Monday through Thursday, and 8 a.m. to 8 p.m. EST Friday through Sunday. If you need to contact the credit bureau by mail, TransUnion’s mailing address is: TransUnion Consumer Solutions / P.O. Box 2000 / Chester, PA 19016.
TransUnion customer service can help you set up a credit freeze, file a dispute, add a fraud alert, manage your account, and more.
- To contact TransUnion for a credit freeze: visit TransUnion online or call 888-909-8872.
- To dispute an item on your TransUnion credit report: file a dispute online or call 800-916-8800.
- To add a fraud alert to your TransUnion credit report: add an alert online or call 800-680-7289.
Before you initiate contact with TransUnion, make sure to gather any relevant information and documentation that could come up during the conversation, such as your Social Security number, date of birth, financial records, and most recent credit report.
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