Dan Whitmer, Rewards Programs Analyst
@dan_whitmer
Yes, when you sign up for a Macy's Star Rewards account, your membership is active immediately upon enrollment, and you can start earning points on eligible purchases right away. If you sign up for Macy's Star Rewards without applying for a Macy's credit card, you are automatically enrolled at the Bronze level.
However, If you apply for a Macy's credit card, you will be enrolled in the Star Rewards program once your credit card application is approved. After receiving your Macy's credit card in the mail, you will need to activate it. You can typically do this online, over the phone, or through the Macy's mobile app. Once your credit card is activated, you can start using it to earn rewards points at the Silver, Gold, or Platinum level, depending on your spending.
Steps to Activate Your Macy's Credit Card
- By phone: Call 1-888-257-6757 or the number on the sticker attached to the front of the card. Verify your personal information (e.g. Social Security number, card number, or phone number associated with your application) to activate your Macy's Credit Card.
- On the website: Log in to your online account (or create an account if you don’t already have one) and find the activation page. Enter any required security information, including your card number, your name as it appears on your card, security code, and the last 4 digits of your Social Security Number. Activate your Macy's Credit Card as instructed.
- Via the mobile app: Log in to the Department Stores National Bank mobile app using the same credentials that you’d use to log in online. Tap the credit card activation button, then enter any security information that’s requested on the following page.
By following these steps, you can ensure your Macy's Star Rewards membership is active and ready to use.
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