The General Insurance vs. State Farm

You can call State Farm at (800) 782-8332. Customer service representatives are available Monday to Friday from 6 a.m. to 11 p.m. and weekends/holidays from 8 a.m. to 8 p.m. CT, and they can assist you with things like getting a quote, billing information or making changes to your policy. You can also contact State Farm by logging in to your State Farm account online or visiting a local agent.

Ways to Contact State Farm

• Phone: Call (800) 782-8332 to speak with a customer service representative.
• Mail: Mail your request to State Farm at

  
  State Farm Insurance Companies
  Insurance Support Center – East
  P.O. Box 588002
  North Metro, GA 30029.

• In person: Visit a State Farm agent at their office.

The best way to contact State Farm representatives depends on what exactly you're looking to do. For instance, to file a claim, you can file online, over the phone, or through the State Farm mobile app. However, to cancel your policy with State Farm, it's best to call 1 (800) 782-8332. State Farm also has different numbers for the specific departments that can assist you with your policy or provide roadside assistance.

State Farm Phone Numbers

To learn more, check out WalletHub's full review of State Farm of State Farm.

State Farm offers roadside assistance starting at around $10-$20 per year. To get immediate roadside assistance help 24/7, State Farm customers can request service online, through the State Farm mobile app, or by calling (877) 627-5757.

What State Farm Roadside Assistance Covers

• Tow service
• Jump starts
• Fuel delivery
• Lockout service
• Tire change
• One-hour of mechanical labor

State Farm Roadside Assistance vs. Popular Competitors

You can call The General at 1 (844) 328-0306. Customer service representatives are available Monday through Thursday from 7 a.m. to 9 p.m., Friday from 7 a.m. to 8 p.m., and Saturdays from 8 a.m. to 4 p.m. CT, and they can assist you with things like getting a quote, billing information or making changes to your policy. You can also contact The General by visiting The General's website and emailing customer service or visiting...

To file a complaint about State Farm, go online and submit your issue to the Better Business Bureau as well as your state's insurance regulator, then write a review of State Farm on WalletHub. This will either allow State Farm to fix their mistake or it will warn other consumers of potential problems with State Farm's service.

How to File a Complaint About State Farm

1. File a complaint with the Better Business Bureau...

If you need roadside assistance help now, you can request help through the State Farm mobile app, on the State Farm...

The phone number for State Farm roadside assistance is (877) 627-5757, and representatives are available 24/7. You can also request assistance through State Farm's website or mobile app for roadside services like towing and battery jump-starts.

State Farm Roadside Assistance Contact Information

Phone: (877) 627-5757

Online: State Farm's website

App: State Farm Mobile

You can use State Farm roadside assistance for many services, such as fuel delivery or winching, when your car breaks down.

What...

You can get the State Farm Steer Clear discount by completing the company's safe driver discount program in six months, and then continuing to meet your state's eligibility requirements. State Farm's Steer Clear discount encourages young people to be safer drivers, and it can save them money on their premium. Discounts vary by state.

The discount isn't available in California, Hawaii, Massachusetts, North Carolina or Rhode Island. There are a few minimum requirements that...

The easiest way to check your State Farm claim status is by logging in to your online account. You can also check your claim status using the State Farm mobile app, or by contacting customer service at (800) 732-5246.

How to Check Your State Farm Claims Status as a Customer

• Online: Log in to your online account and look for the claims section to view updates on your claim.
• Mobile App: Open the State Farm...

No, State Farm does not offer gap insurance. Instead of traditional gap insurance, State Farm has a Payoff Protector® benefit, which is similar to gap insurance and included with every vehicle financed by State Farm Bank or used as collateral on a State Farm loan.

How State Farm's Version of Gap Insurance Works

State Farm's Payoff Protector benefit cancels the outstanding principal balance on a State Farm auto loan after the car is totaled...

Yes, State Farm offers free towing to the nearest repair facility for their roadside assistance customers. State Farm roadside assistance costs around around $10-$20 per year and customers can request roadside assistance online, or by calling 1-877-627-5757.

State Farm Roadside Assistance Covers

• Towing services to the nearest repair facility
• Delivery of gas, oil, a battery, or tire change
• Up to one hour of locksmith labor
• Up to one hour of mechanical labor for issues like...