Citibank Personal Loans Review

Citibank Personal Loan Review Summary

Citibank personal loans are best for people with good credit who are trying to consolidate existing debt at a lower interest rate.

Citi personal loans have APRs ranging from 9.99% - 19.49%**. The starting APR is on par with rates offered by major competitors, and the maximum APR is relatively low. Citibank also offers loans as high as $30,000, which can be useful for people trying to consolidate existing debt at a lower interest rate. Another perk of Citibank personal loans is that they have a 0% origination fee and $0 prepayment fee.

Below, you can see how WalletHub rates Citibank personal loans in three major categories: terms, Requirements & Application, and Reviews & Transparency. You can also see how they compare to offers from other lenders.

Citibank Personal Loan Rates, Fees & Other Terms

Category Rating: 100% (5 out of 5)

• APRs: Citibank personal loan rates range from 9.99% - 19.49%**. While the minimum interest rate is on par with those offered by competitors, Citibank’s upper limit is fairly low compared to many competing lenders that may charge as much as 25% to 36%. Citibank personal loan interest rates are fixed, so they won’t go up or down as you pay off the loan.
• Origination fee: The Citibank origination fee is 0%.
• Loan sizes and terms: Citibank offers loans ranging from $2,000 - $30,000 for 12 - 60 months.

Citibank gets a high score in this category due to its reasonable rates, low fees, decent loan amounts and relatively long payoff periods.

Citibank Personal Loan Requirements & Application Info

Category Rating: 76% (3.8 out of 5)

• Credit score: To qualify for a Citibank personal loan, you need a credit score of 740.
• Citizenship: You must be either a U.S. citizen or permanent resident.
• Identification: You must have a Social Security number.
• Ways to apply: When it comes to actually applying, you can do so online.
• Joint loans: Citibank does not allow joint applications.

Citibank gets a decent score here because of their fairly low eligibility requirements.

Citibank Personal Loan Reviews & Transparency

Category Rating: 50% (2.5 out of 5)

• Better Business Bureau: Citi is not accredited by the BBB. It also an D- rating. That is for government actions taken against the bank for improper business marketplace conduct.
• Consumer Financial Protection Bureau: The CFPB’s database has over 587 complaints about Citibank’s personal installment loans. That’s a lot, compared to other popular lenders. Some complaints include debt settlement issues and having to pay unexpected fees. Citibank has a good track record of providing “timely” responses to complaints.

• WalletHub: Citibank has an average user score of 3.6/5 across more than 33,000 reviews.

• Transparency: Citibank is transparent about their personal loan terms and displays them openly on their website.

Citibank has a satisfactory reputation with their customers but a much worse reputation with the Better Business Bureau. In addition, they have had a large number of complaints filed against them with the Consumer Financial Protection Bureau. For those reasons, the company receives a very low score in this category.

Summary: Citibank Personal Loans Score by Review Category

Other Key Things to Know

• Age: You also need to be at least 18 years old (21 years of age in Puerto Rico).
• Late Fee: There is a $0 late fee.
• Minimum Income: Citibank is not explicit about their minimum income requirement.
• Prepayment Fee: The prepayment fee is $0.

Citibank Personal Loans vs. Popular Competitors

Methodology

In order to provide the most accurate review of Citibank personal loans, WalletHub used 17 key metrics grouped into three overall sections: Terms, Requirements & Application, and Reviews & Transparency. We rated each section on a scale of 0 to 5, with 5 being the best, and then averaged the scores of the three sections to produce an overall rating for the loan.

1. The “Terms” section includes information about how expensive the loan is, including rates and fees. It also takes into consideration how much consumers can borrow and how quickly they must pay it back. For companies where APR and fee ranges differ greatly by state, we used data from the most populous state serviced by the company. Citibank terms do not fluctuate significantly by state, however.
2. The “Requirements & Application” section examines how easy it is to apply for a loan and how long it takes to receive the money. It also looks at exactly who is eligible to apply.
3. The “Reviews & Transparency” section measures the loan provider’s reputation as well as how clearly the lender discloses its terms and requirements. This takes into account user reviews and information from watchdog organizations.

The average of these three scores reflects how close a loan offer is to WalletHub’s definition of a 5-star loan. For more information, please read WalletHub’s full methodology.

Disclosures from Citibank:

Terms, conditions, and fees for accounts, products, programs and services are subject to change at any time.
You must be at least 18 years of age (21 years of age in Puerto Rico). Co-applicants are not permitted. Existing Citi credit card customers who have been a Citi customer for less than 12 months and do not have a Citi deposit account are not eligible for a Citi® Personal Loan.

If you apply online, you must agree to receive the loan note and all other account disclosures provided with your loan origination in an electronic format and provide your signature electronically.

**Rates as of 09-30-2025. Your APR may be as low as 9.99% or as high as 19.49% for the term of your loan. The lowest rate quoted assumes excellent credit, a loan term of 36 or 48 months, and includes a 0.5% APR discount for enrollment in automatic payments at the time of loan origination. Your APR will depend on a variety of factors including your creditworthiness, term of loan, and existing relationship with Citi. Citi offers personal loans with a period of repayment between 12 and 60-month terms. For example, if you borrow $10,000 for 36 months at 15.99% APR, to repay your loan you will have to make 36 monthly payments of approximately $351.52.

Existing Citi banking Relationship Tier customers will receive an additional 0.25% discount to the APR. If you are in default, your APR may increase by 2.00%. Rates subject to change without notice.

To check for offers you may qualify for, Citi conducts a soft credit inquiry. If you are presented with an offer and choose to proceed with the application process, Citi will conduct a hard credit inquiry which may have an impact on your credit score.

Citi® Personal Loan proceeds cannot be used to pay for post-secondary education expenses or for business purposes. Credit cards issued by Citibank, N.A. or its affiliates, as well as Checking Plus and Ready Credit accounts, are not eligible for debt consolidation, and Citibank will not issue payoff checks for these accounts. If you are unsure of the issuer on the account, please visit https://www.citi.com/affiliatesproducts for a list of Citi products and affiliates.

Once approved, Citibank can deposit funds directly into an existing Citibank account the same business day, or within 2 business days when deposited to an external bank account, provided the bank account has not been recently opened. In such instances, Citi reserves the right to reject the bank account as the disbursing account for personal loan funds, and you can select another bank account or select to receive a check by mail, which is delivered generally within 5 business days.

Personal loans are made available by Citibank, N.A., Equal Housing lender