GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,... show more
GO2bank Reviews
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26%
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3.4
8,979 reviews
8,979 reviews
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GO2bank
Damaris Rodriguez @damarisl_g77
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1 Star Rating
Terrible Experience — Scam We purchased a GO2bank card from Dollar Tree and loaded $20 onto it, expecting a simple and secure way to manage our money. When we tried to use the card, it didn't work at all. The money was gone, and it felt like it had been stolen. We tried multiple times to reach customer service, but no one was available. After days of trying, we finally spoke to someone—and they had no clue what had happened to our funds. No resolution, no accountability. My husband told the representative that we would make sure people know about this issue. Save yourself the frustration and stay far away from GO2bank.
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Product: GO2bank Credit Cards
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GO2bank
LaRonda TRAVIS @Gotobank
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3 Star Rating
Honestly, this bank isn't like what any of these reviews explain. No, my money never hits at the same time, and no, I don't receive it two days early, but I only lose what I overdraft... I can say I disagree with all these $15 overdraft fees, but it's on me to continue purchasing or just do one transaction and work as usual to cover my default. I gave a 3-star rating only because I was promised a two-day early payment, but it keeps me at around 9 p.m. the day before or 5 a.m. the day of. I will update my review once I see a dependable 9 p.m. deposit the day before. LOL, I be justa checking and complaining. But they are not a bad bank AT ALL.
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Product: GO2bank Checking
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GO2bank
Georjee Fiftyseven @georjee57
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1 Star Rating
Go2Bank SecureCard warning: Do not make minimum payments only; otherwise, they will charge you a $20 fee for non-payment of the amount due.
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Product: GO2bank Credit Cards
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GO2bank
Christine West @CWestOtt
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1 Star Rating
This "bank" does not permit transfers to other banks. Regardless of the balance in your account, access is limited to $3,000 per month, and spending is capped at $10,000 monthly. Wire transfers are not available. Should you try to close your account, the sole option is to receive a check within 2-3 weeks. It is advisable to steer clear of this company at all costs. They are not a bank; they are engaging in deceptive practices.
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Product: GO2bank Checking
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GO2bank
oxer ox @overoxx
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1 Star Rating
Charging me a debt that impacts my credit score and refusing to let me pay it, insane. I've had to contact the CFPB and state's attorney over this.
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Product: GO2bank Credit Cards
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GO2bank
tammytiner62 @tammytiner62
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1 Star Rating
Warning! Your personal information doesn't seem to be much of a concern. There has been over $3000 in unauthorized/fraudulent transactions I've had to dispute. I would get a text asking if I made a transaction; I would reply no and they would approve it anyway, not just once but multiple times in the same day. The only way to speak to customer service is to have your card. But when you dispute transactions, they cancel your card and there's no way to get a person to talk to. We could transfer the money to Cash App but we were charged a fee. Everything has a limit. All banks do, but my rent was due and I couldn't pay it because of the limit. You can't transfer to another bank unless it's a Go2Bank, but you can receive a transfer from another bank. Bottom line: it's not good for anything unless you like paying fees and having limited access to your money.
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Product: GO2bank Checking
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GO2bank
lizhorkan @lizhorkan
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1 Star Rating
Worst company ever. I bought a Visa card to give to a struggling friend for $250. I could never activate it. You can't get through to customer service. If you manage it, it is in India and they hang up on you. They took my money, could not activate, and now say they will review my case and maybe send a refund in a few weeks. So disgusted with all of it. They are a fraudulent company. Beware.
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Product: GO2bank Credit Cards
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GO2bank
Linda McKnight @Lindakween1977
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1 Star Rating
This is by far the worst bank, and if I could give a rating, it would be a negative zero. So, they sent me a fraud notification about someone taking something out of my account. I told the agent that was not me making that purchase and that I could just keep my card locked because the person was not able to get into it, they claimed. "Oh, it's fine as long as you like it, but I'm just telling you that you might want to get a new card," I said, "Why do I need to get a new card if I can keep it locked?" I was then told that it was not a problem.
I go to make a transaction, and I can't access my own card. I call back, and they have locked my card permanently, telling me I need to send them ID. I sent them ID, and they completely prevented me from accessing my funds. Now I am late on making a payment. I can't cover anything, all because they made a mistake. They asked me a bunch of bogus questions that I answered correctly, then they tell me I got it wrong as if I don't know where I used to live. These people are completely playing games with me. And if I do not get my money in thirty days, I will be coming back with a lawsuit, and trust and believe, it'll be a lot more money coming out than five hundred dollars.
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Product: GO2bank Checking
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GO2bank
rob soye @Robertsoye5
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1 Star Rating
Go2bank has the worst customer service. I made a cash deposit, which should have cleared within an hour. I used my card and got hit with overdraft fees because the cash deposit I made took 48 hours to clear due to a mistake on their end, they told me. They outright refused to refund the fee even after admitting responsibility. Horrible customer service with them; I recommend Chime, even Netspend is better.
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Product: GO2bank Checking
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GO2bank
Courtney Stovall @courtneystovall
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1 Star Rating
If I could give it zero stars, I would. There is no way to access your money without a debit card. Most apps let you see your card information. You can't transfer money without the card. It's ridiculous. I hate this app.
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Product: GO2bank Checking
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GO2bank
gab_naples @gab_naples
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1 Star Rating
This bank is complicit by allowing individuals to open accounts, scam others out of money, and then quickly close their accounts. This happened to my business and trying to get hold of GO2 Bank was impossible. We have contacted the FBI, and they are investigating this bank.
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Product: GO2bank Business Services
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Laura Kirschner @laurakirschner8
Dealing with this also, did you have any luck?
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GO2bank
Connor McCarthy @connor_630
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1 Star Rating
I would give them zero stars if I could. They were not helpful with the issue of fraud at all, claiming that it was a promotional card. They sent me details with both my name and a card number on it. But this is how they handle people trying to cancel cards that they never signed up for. I can only imagine how bad it is when you're talking. I'm trying to cancel a card. I can only imagine how hard it is, pour, someone who actually signed up to have with them.
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Product: GO2bank Checking
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GO2bank
ariana cloud @ariberri
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1 Star Rating
Do not use Go2Bank! Beware, they do charge you a monthly fee, and they also take money from you to send money. Their customer service is horrible. I'll be making a complaint with the CFPB and everyone else. I'm going to make it my mission to help people avoid being scammed by this terrible company!
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Product: GO2bank Checking
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GO2bank
Kerry Wright @kerry2016
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1 Star Rating
Horrible, don't use this company! You will regret putting your money into this card! My card declined so many times even though I had over 5,000 dollars. Big mistake; I should've done more research!
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Product: GO2bank Checking
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GO2bank
Pgrey7697 @Pgrey7697
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1 Star Rating
If I could give them less than one star, I would. Be very careful when using this bank. I was trying to rent a car, and the business that was renting it to me told me to get a card from Go To Bank to be eligible for a promotion. I had to get a prepaid Go To Bank card, load $355 on it, and then call them back to process the payment. So, I did all that, and the car rental place turned out to be a fraud. So I tried to get my cash back off the card because I decided just to buy a car, and I was told that I wasn't able to get the cash back. I could only use the card for purchases, and if I wanted my cash back, I had to wait 3 to 6 weeks for them to send me a check, even though I put $355 cash on it. Then I paid $5.60 for the card, another $5 to have the money put on the card, and then I was charged another $5 fee for a monthly charge. I talked to three different employees and a supervisor and got no help. I was not eligible to get my cash back; I was only able to make purchases. I never had an issue getting my money back with every other prepaid card I have used in the past, as long as I put cash on it. I don't understand why I couldn't have my cash back. I never got a straight answer from anyone with Go To Bank. Because of them, I lost my job, wasted $20 on miscellaneous charges in the first 2 days, and fees that should not ever have been applied. This is the absolute worst banking institution I've ever dealt with. My advice? Do yourself a favor and do not get involved with them. They are just as dishonest as the car rental place. I believe they might be working together with the car rental. It is not a fact, but it's just way too coincidental that I had issues with both of them, and I also couldn't get ahold of anyone with the bank until they charged me the monthly fee.
Get answers to your questions about GO2bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered. Ad Disclosure
You can check your Green Dot Prepaid Visa balance online, by registering here or from the Green Dot mobile app, available on iOS and Android.
Alternatively, you can check your balance by text, after adding your phone number online, in the Account Settings section. Text "Bal Last4" to 43411 (Last4 is the last 4 digits of your card number). Carrier data and message rates apply.
You can check your Walmart MoneyCard balance in the app. You can also check the balance by texting HELP to 96411. Another way to check your balance is by logging in to your online account. The balance can also be checked by calling customer service at 1-877-937-4098.
Yes, GO2Bank could be a good option for small businesses or startups that are comfortable with online banking and can benefit from the high APY on savings.
However, larger businesses or those seeking in-person banking services might prefer alternative options. Additionally, consider alternatives if you prioritize exceptional customer service, lower checking account fees or savings accounts with higher interest rates.
Ultimately, the best bank depends on your individual needs and priorities. It's helpful to compare options and...
The Green Dot's bank routing number is: 124303120.
If you're sending a domestic wire transfer, you'll just need the routing number. Your routing number is there to make sure your payment arrives to its recipient safe and sound.
You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.
The Walmart MoneyCard routing number is 124303120. This is in fact Green Dot bank's routing number, which is the issuer of the Walmart MoneyCard.
In general, if you need to get your routing and direct deposit account numbers, you can text DD to 37267, or you can log in to the app or your online account. Alternatively, you can call (866) 871-2416 and enter your card information.
You can register your Green Dot card online here. You will need to provide your 16-digit card number, the expiration date, and the 3-digit security code on the back of the card. You will also be asked for the last four digits of your social security number, and you will have to select a PIN.
The Walmart MoneyCard maximum balance is $10,000, which is higher than most prepaid cards.
The maximum daily spending limit for the card is $3,000, about average among prepaid cards. The ATM daily limit is $400, again about average for prepaid cards.
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