Genesis Financial Solutions

You can log in to your Destiny Mastercard® account by going to the login page on the First Electronic Bank website or mobile app and entering your username and password in the appropriate fields. Then, click “Log In” to access your online account.

How to Log In to a Destiny Card Account

1. Go to the Destiny Card login page.
2. Fill out the “Username” and “Password” fields with your credentials.
3. Click “Log In” to access your account.

After you have logged in, you'll be able to manage your Destiny Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.

If you forget your login information, click “Forgot Your Username or Password?” on the First Electronic Bank login page. Then, just follow the prompts to reset or retrieve your username or password.

The easiest way you can pay your Indigo Credit Card bill is either online or over the phone at (866) 946-9545. Alternatively, you can send a payment via mail. The Indigo Credit Card requires at least a minimum monthly payment of $40 or 7% of your balance, whichever is more.

Here's how you can make an Indigo Credit Card payment:

• Online: Sign into your Indigo online account and navigate to the “Bill Pay” tab. Enter the routing and account numbers for your bank account and select the amount you want to pay and the date you want the payment to be made. Submit your payment by 5pm, Pacific Time to ensure it's credited the same day. Payments made after 5pm will be credited on the next calendar date.
• Over the phone: You can also make a payment over the phone, by calling Indigo Credit Card customer service at (866) 946-9545. You will be asked to enter your account number before they connect you to a representative.
• By Mail: Alternatively, you can send your check or money order through the mail. The address is:
   
  Genesis FS Card Services
  PO Box 4477
  Beaverton, OR 97076-4477

It's very important to make sure your Indigo Credit Card payment gets credited by your due date each month. If you're mailing in your payment, be sure to allow at least seven business days for the payment to arrive. Late payments will be charged a fee of $40 and will be subject to a penalty APR. Late or missed payments are also damaging to your credit score, and since the Indigo Credit Card is intended for people with bad credit, you don't want to make your credit situation worse. 

If you have any trouble logging in to your account or paying your bill, you can call Indigo's customer service line: (866) 946-9545. A customer service agent can help you navigate the site and online bill payment services.  

CB INDIGO on your credit report refers to the Indigo Platinum Mastercard, issued by Celtic Bank. CB stands for Celtic Bank, while INDIGO refers to Indigo Card.

Seeing CB INDIGO on your credit report is nothing to worry about if you have the Indigo Credit Card or you recently applied for it.

If you do not have the Indigo Card and did not recently apply for it, you should file a dispute with the credit bureau that produced the credit report containing CB INDIGO. It's also a good idea to check your other credit reports and take additional steps to protect yourself against fraud.

You cannot get the Indigo Credit Card mobile app at this time, because there isn't any.

However, you can manage your credit card online. If you have questions about your card, contact them at (866) 946-9545.

The most common Indigo Credit Card complaints among user reviews on WalletHub are about the card's high fees, the lack of a mobile app to manage the card, and difficulty making payments. These complaints do have some merit, too. 

The card's annual fee can be quite expensive, but it can also be cheap. The fee assigned depends on the applicant's creditworthiness. The complaints about the lack of an app are also legitimate, as Genesis Financial Solutions (the card's issuer) does not offer one. And when it comes to trouble making payments, that seems to only be the case for a minority of cardholders. But those aren't the only gripes that customers have with the card. 

Indigo Credit Card Complaints:

• High fees
• No mobile app
• Trouble making payments
• Trouble getting fraudulent charges reversed
• Difficulty getting credit limit increases
• General dissatisfaction with customer service
• High APRs
• Delay in available credit being freed up after payments

Nevertheless, the Indigo Credit Card receives a user rating of 3.5/5 stars across more than 2,500 reviews on WalletHub, as of February 2022. Our editors' review also gives the card a score of 3/5. The Consumer Financial Protection Bureau also has a few complaints on their database about Genesis Financial Solutions. The BBB gives the company a “B+” rating, and Genesis has been accredited since 2014. 

At the end of the day, Indigo Credit Card complaints should be taken with a grain of salt. The card has a generally favorable reputation based on user reviews. However, it's important for you to read up on customer experiences and decide for yourself whether you think this card is worth getting before you apply.