Security Service Federal Credit Union (SSFCU) began in 1956 with eight members and $25 in deposits. As a federally insured and federally chartered financial institution, the credit union has grown into a $8 billion member-owned organization, with more than 2,600 ways to join. Headquartered in San Antonio, Texas, SSFCU has 70 service centers in... show more
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Security Service Federal Credit Union Reviews
5
32%
4
7%
3
9%
2
5%
1
46%
2.7
140 reviews
140 reviews
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Security Service Federal Credit Union
Vex Fenris @vexorfenris
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1 Star Rating
Was with this bank for going on 7 years and it's done nothing to help me and my family out in our hard times of need, even with decent credit. On the contrary it's done some shady things to hurt us financially. I was finally fed up and went to Chase. I don't regret my decision.
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Product: Security Service Federal Credit Union Business Services
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Security Service Federal Credit Union
George @georged_153
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5 Star Rating
Verified Customer
Our Hyundai Santa Fe Sport has been super reliable, comfortable, and easy to drive. It's mainly been a city car, with just a few road trips of several hundred miles. We keep it garaged, and it still looks almost brand new.
I talked with Veronica on the phone and she was very helpful she answered all of my questions . I had to call a second time because I thought of a another question and she was very happy to help me again .
The bank itself is fine, but it seems like anytime I need to transfer my Own money I am met with maintenance notices and network errors (despite the status of my connection). I know that server maintenance is unavoidable but the frequency and previously mentioned lack of access to my money is unacceptable.
If you would like to ruin your credit score with their inefficient payment system, then apply for the SSFCU HELOC. The set-upped payment would not go through with no notice/email and 30 days later, you will get a letter plus losing 88 credit score.
ABSOLUTELY TRASH SERVICE. I’m two hours from a branch and called to inquire about my account. I was requesting statements to verify my account number because they stopped sending them to me. They couldn’t request a mailed statement because they needed the account number. That’s why I’m calling to get the accountant and you’re feeding me a self licking ice cream cone. Don’t be enticed by their services since they don’t understand how their services work. Damn trash pandas
Jerri and her team at tve Broomfield, CO location are SUPERSTARS!!! You guys have perfected the customer service and have always gone above and beyond. Keep doing what you're doing!!!!! Thank you !
This company is the worst. I have to call if I want information cause no emails are returned and no calls were made to me throughout the entire process. They tell I have to hurry to sign up to lock in a rate. It was never locked in till signing. I was told it would be done by the end of April. It’s the end of the day on June 8th and I’m told it will take a few more weeks. What is so unbelievably unethical is nobody ever calling or emailing me anything. I have told them 5 times I need someone that knows what’s going on to please call me and it haven’t happened once. Would never use this company again nor would I suggest others use their services.
Security Service FCU credit cards can offer an APR between 10.24% and 18%, depending on your creditworthiness and what card are you applying for. The interest rate is fixed, though, so it won't change because of economic conditions.
Here's a list of Security Service FCU credit cards and their APRs:
Security Service Power Mastercard®: 11.24% to 18.00%
Security Service Power Rewards Mastercard®: 16.50% to 18.00%
Security Service Power Business Mastercard®: 10.24% to 12.24%
Security Service Power Business Cash Back World Mastercard®: 13.74% to 16.74%
Security Service Power Business Travel Rewards World Mastercard®: 13.74% to 16.74%
Just keep in mind that you don't have to pay any interest on your purchases if you pay the balance in full by the due date. Aside from the regular interest rate, these cards also have a separate balance transfer and cash advance APR. You can find all of the interest rates on the monthly statement or the card's agreement.
