Evelyn Boros, Credit Cards Moderator
@evelyn_boros
To cancel Amazon Store Card, call customer service at 1 (866) 634-8379 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account by mail.
Be aware that if there’s a balance remaining on the canceled account, you are still required to make at least the minimum payment every month until the balance is paid in full. In addition, if you cancel your credit card, you will forfeit any unused cash back rewards, so be sure to redeem them before you close the account. You will also need to update the payment method for any recurring charges linked to your Amazon Store Card.
How to Cancel Amazon Store Card
By phone
Call customer service at 1 (866) 634-8379 and enter your account number and Social Security number to verify your identity. Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.
By mail
Send your written request to cancel the card to:
Synchrony Bank,
P.O. Box 71734,
Philadelphia, PA 19176-1734
It’s important to note that when you cancel Amazon Store Card, you may see a decrease in your credit score, depending on the card’s credit limit and how long you’ve had the card. Using WalletHub’s free credit score simulator can help you get an idea of how much a canceled credit card will affect your credit score.
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