Sydney Garth, Credit Cards Moderator
@sydneygarth
Chase Freedom Unlimited purchase protection covers the damage or theft of eligible purchases for up to 120 days after the purchase date. Purchase protection will reimburse Chase Freedom Unlimited cardholders for up to $500 per claim and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the Chase Freedom Unlimited
- Call the Benefit Administrator at 1-800-349-2691, or the number in your card’s benefits guide, within 90 days of the incident.
- File a police report within 48 hours of the incident, if the item was stolen.
- Submit a completed claim form within 120 days of the incident.
- Wait for a decision. Chase will notify you of a decision once your claim has been processed. This could take Chase up to 15 days.
- Get reimbursed for the cost of repairing or replacing the item if your claim is validated by the Benefit Administrator.
Keep in mind that not all items are covered by the Chase Freedom Unlimited purchase protection benefit. To see which items are covered by this perk, you can read through the guide to benefits that came with your card.
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Chase purchase protection covers the damage or theft of eligible purchases for up to 120 days after the purchase date. Purchase protection will reimburse eligible Chase cardholders up to $500 per item and up to $50,000 per cardholder. Be aware that not all types of purchases are covered under Chase purchase protection.
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The Mastercard purchase protection benefit reimburses eligible cardholders for items purchased with an eligible World Mastercard or World Elite Mastercard credit card that get damaged or stolen within 90 - 120 days of purchase, depending on the card.
How the Mastercard Purchase Protection Benefit Works
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