Chip Lupo, Credit Card Writer
@CLoop
The Citibank concierge is a free benefit that gives on-demand personal assistance to cardholders. Five Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.
Citibank credit cards with the concierge benefit include: Citi Strata Premier® Card, Citi® / AAdvantage® Platinum Select® World Elite Mastercard®, Citi® / AAdvantage Business™ World Elite Mastercard®, Citi® / AAdvantage® Executive World Elite Mastercard®, and American Airlines AAdvantage® MileUp®.
Things the Citibank Concierge Can Help With:
- Booking travel
- Purchasing tickets to events
- Making restaurant reservations
- Recommending and purchasing gifts
- Arranging transportation
- Locating lost baggage
While the concierge may not be able to help with every request, they will do their best to assist with anything.
Popular Credit Cards from Citi, Our Partner
-
Initial Bonus
-
Cash Back
-
0% Intro Rates:
People also ask
How does the Citi Diamond Preferred concierge service work?
The Citi Diamond Preferred concierge service provides personal assistance to cardholders 24/7. The Citi Diamond Preferred concierges are typically available to help with tasks related to travel, shopping, dining, and entertainment, among other things. To request assistance, call (800) 508-8930 or send an e-mail to [email protected]. There’s no cost to use this service and no limit to the number of times you can request assistance.
Citi Diamond Preferred Concierge Services
- Booking travel
- Purchasing tickets to events
- Making...
What are the benefits of Citibank credit cards?
The benefits of Citibank credit cards include travel accident insurance, rental car insurance, and a TSA PreCheck or Global Entry fee credit. These benefits are mostly found on the top-tier Citibank credit cards, though many more Citibank credit cards have contactless chip technology and no foreign transaction fees. To know which perks are included on a specific card, you’ll need to call customer service at 1 (800) 347-4934 or check the Citibank website.
Citibank Credit Card...
read full answer by Chip Lupo, Credit Card WriterWhat is the Mastercard concierge service?
The Mastercard concierge service is a free perk on certain World Elite Mastercard credit cards that provides on-demand personal assistance. Cardholders can ask for help withanything they can think of, from buying tickets right when they go on sale to making restaurant reservations.
Other popular uses of the Mastercard concierge include getting directions or medical referrals while abroad, arranging car rentals, seeking advice on gift purchases, and receiving help locating lost baggage. There’s really no limit...
read full answer by WalletHub, Financial CompanyDid we answer your question?
Important Disclosures
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers. For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where offers appear on this site (including, for example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely independent and not provided, commissioned, or endorsed by any company, as our editors follow a strict editorial policy.