Citi AAdvantage Platinum Select Mastercard ReviewsReviews, rates, fees, and rewards details for The Citi® / AAdvantage® Platinum Select® World Elite Mastercard®. Compare to other cards and apply online in secondsJohn KiernanWalletHub
Info about Citi® / AAdvantage® Platinum Select® World Elite Mastercard® has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
Rewards%APR472Reviews73Q&AContact
RewardsAPRWalletHub ReviewQ&ACustomer Reviews
Accepted Credit Scores
Accepted Credit Scores
Excellent Credit, Good Credit
Annual Fee
$0 intro 1st yr, $99 after
Rewards
Earn 50,000 American Airlines AAdvantage® bonus miles after making $2,500 in purchases within the first 3 months of account opening.
Earn 2 AAdvantage® miles for every $1 spent at gas stations and restaurants, and on eligible American Airlines purchases
Earn 1 Loyalty Point for every 1 eligible mile earned from purchases
Earn a $125 American Airlines Flight Discount after you spend $20,000 or more in purchases during your card membership year and renew your card
First checked bag is free on domestic American Airlines itineraries for you and up to four companions traveling with you on the same reservation
Enjoy preferred boarding on American Airlines flights
Citi® / AAdvantage® Platinum Select® World Elite Mastercard® is the best American Airlines credit card for light-spenders. The AAdvantage Platinum Select card is worth it because it has one of the lowest annual fees among American Airlines credit cards and its initial bonus is among the best values. New cardholders... show more
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The Citi AAdvantage Platinum Select benefits include a free checked bag and preferred boarding on American Airlines flights, along with 25% discounts on inflight purchases. Unfortunately, Citi AAdvantage Platinum Select doesn't offer traditional benefits like travel insurance, purchase protection, or extended warranty coverage, as Citi dropped many perks from this card a while back.
Here are the Citi AAdvantage Platinum Select benefits:
Free checked bag. Available to you and up to 4 guests on the same reservation on domestic American Airlines flights.
Priority boarding. Available to you and up to 4 guests on the same reservation on all American Airlines flights.
Inflight purchases discount. 25% off of inflight food and beverage purchases paid for with the Citi AAdvantage Platinum Select Card on American Airlines flights.
Airfare discount. $125 American Airlines flight discount each card membership year you spend $20,000 on your card and pay the annual fee to renew the card.
0% foreign transaction fee. Makes the card great to use abroad.
In addition to these Citi AAdvantage Platinum Select benefits, the card offers generous rewards, including an initial bonus of 50,000 miles for spending $2,500 in the first 3 months. So, despite the lack of many traditional perks, Citi AAdvantage Platinum Select still has a lot to offer. The benefits can be well worth the annual fee of $99 from the second year onward ($0 for the first year).
To log in to your Citi AAdvantage Platinum Select account, go to the login page on the issuer's website or mobile app and enter your account credentials in the appropriate fields. Then, click the “Sign On” button to access your online account. If you don't already have an account, you will need to start by clicking “Register” in...
No, the Citi AAdvantage Platinum Select card does not offer lounge access at airports. But while you can't get free lounge access with the Citi AAdvantage Platinum Select card, you will benefit from a number of other travel-friendly perks.
This card offers preferred boarding and a free checked bag on domestic American Airlines...
You need a credit score of 700+ to get the Citi AAdvantage Platinum Select Card. That means you need at least good credit for approval. So, make sure you know where you stand before applying. You can check your credit score for free, right here on WalletHub.
What to Know Before Applying for Citi AAdvantage Platinum Select
The Citi AAdvantage Platinum Select annual fee is $0 intro 1st yr, $99 after for the first year. Citi AAdvantage Platinum Select's $99 annual fee, which starts the second year, is higher than the average annual fee among new credit card offers right now. It's not the only fee you need to worry...
To upgrade from Citi AAdvantage Platinum to the AA Executive card, visit the Citi AAdvantage upgrade page and type in the invitation code from your targeted mail offer, along with your last name, the last 4 digits of your Social Security number, and your billing ZIP code. Then, click “Get Started,” followed...
The Citi AAdvantage Platinum Select card does not offer rental car insurance. But there are other Citi credit cards that do have this benefit, which covers damages incurred from covered accidents or theft. Cardholders are covered up to a pre-set amount, as per their guide to benefits.
No, the Citi AAdvantage Platinum Select does not offer travel insurance. The issuer dropped travel insurance from most of its credit cards a while back. Generally, travel insurance benefits include travel accident insurance, trip cancellation and interruption protection, and baggage insurance.
The easiest way you can reach the Citi AAdvantage Platinum Select card customer service is by calling (888) 766-2484 and pressing "0" when prompted to enter account information. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
Share your insights and review the Citi® / AAdvantage® Platinum Select® World Elite Mastercard®
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472 reviews
472 reviews
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ken_3655 @ken_3655
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1 Star Rating
NEVER GET A CITIBANK CREDIT CARD Actually a 1 Star rating is way too high for the dismal service I have been receiving from Citibank's customer service. I have been a Citibank AAdvantage credit card holder for over 25 years and spent close to if not over 10 million dollars on their cards, however, due to the despicable service as of late I am in the process of obtaining new credit card accounts so I can cancel all my cards with Citibank.
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christalodico1 @christalodico1
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1 Star Rating
Verified Customer
The worst card I have ever carried! They reevaluate you every 3 months and decrease your credit limit. When I asked why they said my credit usage on the card was too high. However, I was under 15% of my credit limit. They have decreased my limit 4 times now. When My card was issued, I had over 8K limit they have cut it in half every 3 months since I have had the card. When I check my credit report it shows an increase in my credit score. in fact, it is much higher than the score they approved me at. I have 2 other credit cards that carry balances on them but never more than 25% of the limit. They said that my balances were too high. I told them it was unfair to decrease my credit for using my credit cards. I have a stellar payment history with no late payments on my credit record at all. I got in touch with the credit bureau, and they tell me that there is nothing negative there. When I sent a copy of the report to CITI they tell me they can't talk about it. It is a computer-generated decision. They refer me back to the credit bureau stating that if there are errors i need to have them removed. I have been approved in the past couple months for credit cards with 15K limits, yet this card is cutting my limit. It confuses me that I have to be "re-approved" every 3 months. After reading reviews on multiple sites, I now see that I am not the only customer that has had this issue. I did get the 13th person that I talked to, who identified as a supervisor, to tell me that they do this to a lot of customers, and she gets yelled at least 5 times a day from someone like me who does not understand, and she has no answer for them. She doesn't know why they do this, but she is given "scripts" of how to respond to customers. I knew they were using scripts after talking to 13 people, explaining my situation and getting the same exact wording on the responses to me. They are the one hurting my credit if anything. When they decrease my score, it makes me look bad to the credit companies- they think I am not handling my finances accordingly. I have spent way too much time stressing over this card. I just paid it off and quit using it. Just not worth the effort it takes and stress it brings. Out of all my credit cards none have ever decreased my credit limit or run quarterly checks to see if I still qualify to have the card. They all see my steller payment history and know that I handle my credit card limit with in 15% of my limit to keep my debt ratio in a healthy place.
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Alexander @axlindon
Exactly what happened to me. Had a 4500 limit and was using 2000 of it and they lowered my limit to 2000 so now I'm using all my available credit!!! Never again!!!
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becca_swan_ily3 @becca_swan_ily3
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1 Star Rating
I wish I could give less than one star. My card information got stolen and they refunded all the fraud charges, but then after about a week they charged me for the charges again, I had to call again. They did this two more times. Recharging me thousands of dollars of the fraud charges. Customer service is impossible to get ahold of and to understand. Local branches of citibank won't help with this credit card so you have to wait for hours fighting to communicate with the services over the phone. Embarrassing that American Airlines is connected with this garbage bank.
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seanctheroux @seanctheroux
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1 Star Rating
Verified Customer
They misrepresent their promotions and don’t award the rewards they claim to offer. When you contact them to rectify matters they tell you the fault is with American Airlines and when you contact American Airlines they tell you the fault is AAdvantage, and no one fixes the problems.
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Tracey @traceys_home
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4 Star Rating
Verified Customer
Rates could be better. Especially when you pay on-time and almost always the full balance. I'm a tad bit disappointed at my credit limit increase.
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jcre09 @jcre09
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1 Star Rating
I have been an AAdvantage membership since 1980. I was satisfied when Citi AAdvantage customer service was in U.S. Now, the customer service outsourced to India. I was unhappy with my calls to this change of customer service just to save money on outsourcing to a 3rd world customer service country and culture. Recently, I was misled to apply for a business AAdvantage world elite master card by having verified my eligibility for the bonus miles. I went to great pains to provide article of incorporation, FTB id. number, management contract, and trust documents. It took about 2 months for this process before I received my credit card. During multiple calls, I was repeatedly assured that I was eligible for the bonus miles by the credit card processing team because this time it's a business credit card not my personal card in 2019. After having met the spending amount requirement within 4 months, I was told that I was not eligible for the bonus miles. It would take 48 months since my last AAdvantage credit card. I am closing my account due to this marketing deception by a 3rd world culture which has no idea how to garner customer loyalty. APPLICANTS BEWARE OF THIS DILEMMA OF A 1ST WORLD CITI CREDIT CARD ISSUER OUTSOURCING MARKETING AND CUSTOMER SERVICE IN INDIA TO SAVE MONEY JE0PARDIZING THEIR LONG STANDING REPUTATION !!!!! As a result, I am closing my account today.
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Clayton Goff @claygoff
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1 Star Rating
Citi is the absolute worst credit card company i have ever had to deal with. Constant fraud alerts that take several hours to remove. They have repeatedly had incorrect information on my account. They refuse to verify because i don't have a home phone. Who still has a home phone? i haven't had one in a decade. how could that be a requirement? they say my cell phone number can't validate the acccount because i have had it less than 90 days. Actually, i have had it for 20 years. This place is a joke. Hours and hours and hours wasted talking to people who are useless.
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jjungphotography @jjungphotography
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1 Star Rating
Verified Customer
Wish AA would switch banks already. Citi has gone DOWN HILL! Worst customer service ever, and I've been fighting a duplicate charge for over 6 months and they say there's nothing they can do even though the airline has accepted there was an accidental duplicate and for the banks to refund me. Citi is CROOKED!
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Shea @sheag_2
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5 Star Rating
Verified Customer
Having 6 months to pay off your travel expenses really helps when you want to take an expensive trip. It lessen the strain on your monthly budget for sure.
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Rolf @rolfmicola
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1 Star Rating
Verified Customer
Horrible customer service, I use the card online with no problem, in the stores they keep declining me, I have a very big credit line and I always pay in full, the rep. harassed me on the phone accusing me of buying items to resell, wth? Very rude and nasty and asking and stating things that are none of his business. Kept getting disconnected when I asked to speak to a supervisor.
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Review Citi® / AAdvantage® Platinum Select® World Elite Mastercard®
Citi® / AAdvantage® Platinum Select® World Elite Mastercard®
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