Chip Lupo, Credit Card Writer
@CLoop
To talk to American Express customer service, call 1-800-528-4800 and then say "representative" and enter your Social Security number. This process will get you in contact with a live American Express representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to American Express Customer Service by Phone
- Call the American Express customer service department at 1-800-528-4800.
- Say "representative."
- Enter your Social Security number.
- Speak to the live representative.
If you can’t or don’t want to talk to American Express customer service over the phone, there are a few alternatives.
Depending on the type of financial product you are calling about, there may also be a more specific number for you to call than the general American Express customer service phone number. Below, you can find more details about the best number to call for various products.
| Type of Product | American Express Phone Number |
| Credit Card | |
| Savings | |
| Personal Loans | |
| Checking | |
| Small Business Cards |
While calling these individual numbers could shorten the amount of time it takes to get your issue solved, you should ultimately be able to get help with inquiries about any product through the main American Express customer service number.
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People also ask
How do I dispute an American Express charge?
To dispute an American Express charge, log in to your American Express account online and search for the transaction to dispute, or call American Express customer service at 1 (800) 528-4800. Alternatively, the address to dispute a charge by mail is:
American Express Customer Service
P.O. Box 981535
ElPaso, TX 79998
American Express disputes are typically resolved within 30 days, though more complex issues may take a little longer.
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American Express credit card approval odds might be good for people with a good or excellent credit score, a relatively high annual income, and relatively little debt. Applicants will also need to be 18+ years old with a U.S. mailing address and an SSN or ITIN to get a American Express credit card, among others. Approval is never guaranteed, though.
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Is it hard to get an American Express card?
Yes, it's hard to get an American Express card because you will need a good or excellent credit score for approval, along with enough income for monthly bill payments. American Express cards are generally considered some of the most exclusive credit cards on the market.
If you want to maximize your approval odds for an American Express card, focus on those that require a minimum of good credit for approval, as opposed to excellent credit only. You may...
read full answer by John S Kiernan, Managing EditorDid we answer your question?
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