How can I talk to Credit One customer service?

I needed them to send me an email to confirm they removed an authorized user from my account and that just flat out refused. Said they can't send emails.

Tyler @giver0510

It's terrible that you can't even talk to a live person anymore on their app/website

dannyjbrazil, Member

@dannyjbrazil • 02/06/26

I Read this, and it worked ,trust ,trying to call credit one was a huge frustration . This is what you do call 1-877-825-3242 and ignore the prompts punch in the last 4 of your credit card then you'll be asked enter the last 4 of your Social ,go ahead enter your social then punch star three times*** and your in and will be talking with a live person. I couldn't believe it worked but it did. I'm a Credit one card holder. Signed; Daniel

This answer was first published on 02/06/26. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Renee Lucas, Member

@calypsogypsy888 • 03/15/24

I FOUND THE ANSWER!! TRUST ME IT WILL WORK! If you need to speak to a live representative for any reason for Credit One Bank, call this number: 1-877-628-1610; when the prompt comes up, press 1 for eng and 2 for spa, the auto-prompt will ask a question, just say "speak to representative", it will pause and ask for the last four digits of ss #, DONT DO THAT, just repeat "speak to representative" then you'll be transferred to a live agent. You're welcome:)

This answer was first published on 03/15/24. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Susan Beebe @queenbee1347

I followed the instructions above but it didn't work for me. I kept asking for a rep. and the machine hung up on me!! What an awful Credit Card company. My son got this card and now leaves it to me to make payments for him. Trouble is that the website won't accept the email address and password that I set up. It seems that credit card companies nowadays are completely useless!!!

Cathleen M, Member

@CATHLEENJ444 • 07/28/22

To speak to a live agent call 877-825-3242 if you have trouble connecting physically punch in the phone number rather than from your contact list or from a website. Listen to all options, then enter 0 (not a listed option). You will hear all of the options again, enter 0 again. Your call will be transferred to a live agent. Have the last four numbers of your card and your last four numbers of your Social Security number ready and available.

This answer was first published on 07/28/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Robert Bykowski @unclebobbo51

Thank you. That’s a great help. I just tried that and it worked just like you said. Thank you

Tiara James, Member

@tiarajames • 12/10/18