WalletHub, Financial Company
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You can reach Credit One customer service by calling (877) 825-3242. Customers can access account information, check their application status, report a card lost or stolen, or connect to a live customer service representative any time – 24 hours a day, 7 days a week. You can also mail inquiries to:
Credit One Bank
P.O. Box 99873
Las Vegas, NV 89193 - 8873
For quicker processing, you should include the card number on any written inquiries.
Credit One’s website does not have a live customer service chat feature. Nor do they have a customer service email address. But you can access Credit One’s Credit Card FAQs page online, along with tools to first check for pre-qualification and then check the status of your Credit One application.
Credit One Customer Service Contact Information:
- General Customer Service (U.S.): (877) 825-3242. Hours: 24/7.
- General Customer Service (Outside the U.S.): (702) 405-2042. Hours: 24/7.
- Application Information: (800) 752-5493. Hours: Monday-Friday, 5 a.m.-9 p.m.; Saturday-Sunday, 6:30 a.m.-5 p.m.
Note: All hours are in Pacific Time.
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I needed them to send me an email to confirm they removed an authorized user from my account and that just flat out refused. Said they can't send emails.
It's terrible that you can't even talk to a live person anymore on their app/website