WalletHub, Financial Company
@WalletHub
You can reach Credit One customer service by calling (877) 825-3242. Customers can access account information, check their application status, report a card lost or stolen, or connect to a live customer service representative any time – 24 hours a day, 7 days a week. You can also mail inquiries to:
Credit One Bank
P.O. Box 99873
Las Vegas, NV 89193 -8873
For quicker processing, include the card number on any written inquiries.
Credit One’s website does not have a live customer service chat feature. Nor do they have a customer service email address. But you can access Credit One’s Credit Card FAQs page online, along with tools to first check for pre-qualification and then check the status of your Credit One application.
Credit One Customer Service Contact Information:
- General Customer Service (U.S.): (877) 825-3242. Hours: 24/7.
- General Customer Service (Outside the U.S.): (702) 405-2042. Hours: 24/7.
- Application Information: (800) 752-5493. Hours: Monday-Friday, 5 a.m.-9 p.m.; Saturday-Sunday, 6:30 a.m.-5 p.m.
Note: All hours are in Pacific Time.
WalletHub users give Credit One 3.3 out of 5 stars. Many users praise Credit One for offering credit cards to applicants with bad or fair credit. But there are a number of user complaints, too.
In addition to gripes about the cards’ high interest rates and numerous fees, bad interactions with Credit One customer service representatives are commonly reported. Users describe instances of representatives being unable to resolve issues, along with slow response times, language barriers, and rude or unprofessional behavior.
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prettycious2017, Member
@prettycious2017
I pay all my bills in my credit one credit card and i have the available balance but why i cant used my CC its always unauthorized .. Credit one is sucks ..
Cathleen M, Member
@CATHLEENJ444
To speak to a live agent call 877-825-3242 if you have trouble connecting physically punch in the phone number rather than from your contact list or from a website. Listen to all options, then enter 0 (not a listed option). You will hear all of the options again, enter 0 again. Your call will be transferred to a live agent. Have the last four numbers of your card and your last four numbers of your Social Security number ready and available.
People also ask
Credit One vs. Capital One: What's the difference?
When you compare Credit One vs. Capital One, you quickly understand just how different they are. Their similar names and logos lead many people to believe that Credit One is the same as Capital One, especially since both are financial companies that issue credit cards to consumers. But that’s pretty much where the similarities end.
Capital One is one of the largest and most diversified banks in America. They offer a wide range of...
read full answer
Tiara James, Member
@tiarajames
You can find the Credit One customer service details here.
Did we answer your question?
To speak to a live agent call 877-825-3242 if you have trouble connecting physically punch in the phone number rather than from your contact list or from a website. Listen to all options, then enter 0 (not a listed option). You will hear all of the options again, enter 0 again. Your call will be transferred to a live agent. Have the last four numbers of your card and your last four numbers of your Social Security number ready and available.
It's terrible that you can't even talk to a live person anymore on their app/website
I have been using this card for about 9 months. I pay my balance in full every month. And almost always Credit One adds $2.50 to my balance right after I pay my bill and right before they report to the credit agencies. So it looks like I carry a balance. I’m trying to keep my credit utilization to zero. This company makes it impossible