Maria Adams, Credit Cards Moderator
@m_adams
The only way you can set a PIN for your JCPenney Mastercard is by calling customer service at (844) 809-9198. You will have to provide your 16-digit account number, as well as other information related to your account like your Social Security number.
How to Set a PIN for Your JCPenney Mastercard
- Call customer service at (844) 809-9198 and stay on the line until you are connected to a live representative.
- When asked, provide your 16-digit account number, as well as other information related to your account like your Social Security number.
- Confirm your contact information and your mailing address.
Your JCPenney Mastercard PIN should reach you by mail within 7-10 business days. If it's been longer than that but you still haven't received you PIN, you should call customer service at (844) 809-9198 again to check on it.
If you want a PIN for a cash advance, you should keep in mind that it is a very expensive transaction. For starters, there’s a cash advance fee of 5% (min $10). There’s also a separate cash advance APR of 33.24% (V) that applies as soon as you withdraw the cash. There may be ATM-owner fees, too.
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