Cameron DiGiovanni, Writer
@cdigiovanni20
Visa return protection covers cardholders who want to return eligible purchases worth up to either $250 or $300 (depending on the card), provided the original merchant won’t accept a return. To receive coverage, you must pay for the eligible purchase with a qualifying Visa credit card and notify the Benefit Administrator of the issue within 90 days of the purchase. Then, cardholders must submit a completed claim form along with supporting documentation within 30 days of notifying the Benefit Administrator.
There are many eligibility restrictions and other guidelines for filing a claim. So, refer to the benefits guide that came with your card to determine whether return protection covers your purchase.
How to Use the Visa Return Protection Benefit
- File a claim with any other insurance policy that might cover the product.
Visa’s return protection benefit is secondary, covering only what other applicable insurance won’t. If your primary insurance plan reimburses you for the full price of the product, the Visa return protection benefit will not apply. - You can file a claim online or over the phone at (888) 221-3289.
You’ll likely need the merchant’s return policy, an itemized receipt, and the Visa card’s billing statement from the month of the purchase. - Follow the Benefit Administrator’s instructions for shipping the item.
The Benefit Administrator must receive the item in good working condition before a claim can be approved. The item must also be in its original packaging with any owner’s manuals and warranty information included. You are responsible for all shipping costs.
Return protection is a standard benefit for Visa Infinite and Visa Signature credit cards. That said, each bank and credit union that issues credit cards on the Visa network decides whether to include this network benefit on its cards. You should call your card’s issuer to ask if the benefit is provided or not.
The best Visa credit card for return protection is the Chase Sapphire Reserve® card because it offers $500 worth of protection per item rather than the standard $300. Just note that the Chase Sapphire Reserve card also comes with a $795 annual fee. However, if you take advantage of all its perks, the benefits still outweigh the costs.
People also ask
Does American Express have return protection?
The Amex return protection reimburses cardholders for undamaged, working items purchased with an eligible American Express card that cannot be returned to the merchant within 90 days of purchase. The American Express return protection coverage limit is $300 per claim and $1,000 per year.
Popular American Express Cards with Return Protection
- American Express Platinum Card®
- Blue Cash Preferred® Card from American Express
- Centurion® Card from American Express
- The Business Platinum Card® from American Express
- The Plum Card® from American Express
- Amazon Business American Express Card
To file an American Express return protection claim, use the...
read full answer by Lisa Cahill, Credit Cards ModeratorHow Does Mastercard Return Protection Work?
Yes, Mastercard does offer return protection but this benefit is available on certain credit cards. The benefit reimburses the cardholder for undamaged, working items that cannot be returned to the merchant within 60 days of purchase. The Mastercard return protection benefit, which Mastercard calls a “Satisfaction Guarantee,” reimburses up to $250 per claim. It’s important to note that this benefit is not available on all Mastercard credit cards – just cards where the issuing financial institution chooses...
read full answer by Adam McCann, Financial WriterHow does Visa price protection work?
Visa price protection helps eligible cardholders get the best price on certain items by refunding the difference if the cardholder finds the same product at a lower price within a certain amount of time of the purchase date. You must pay for eligible purchases with a Visa card that offers this benefit in order to qualify for it. A good option is the UBS Visa Infinite Credit Card.
Cardholders can get a Visa credit card with price protection if the...
read full answer by Cameron DiGiovanni, WriterDid we answer your question?
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