Info about Shell Gas Card has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
Rewards%APR603Reviews42Q&AContact
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Accepted Credit Scores
Accepted Credit Scores
Excellent Credit, Good Credit, Fair Credit
Annual Fee
$0
Rewards
Save 30¢/gallon (up to 35 gallons) on your first 5 Shell fuel purchases made by 10/31/2023. Available to new accounts only. Apply by 6/30/2023.
Save 10¢/gallon (up to 35 gallons) every time you fill up. Savings applied instantly at the pump at participating Shell locations.
10% Shell rebates on your first $1,200 Shell non-fuel purchases (per year).
Rebates will be automatically redeemed by applying the rebates as a credit against Shell purchases made with your card in subsequent billing cycles.
The Shell Gas Card has a $0 annual fee and offers rebates of 10 cents to 30 cents per gallon, up to 20 gallons per fill-up, every time cardholders get gas at a Shell station. Cardholders also get a 10% rebate on the first $1,200 in non-fuel Shell purchases per... show more
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The easiest way you can pay your Shell Gas Card is either online or over the phone at (800) 331-3703. Alternatively, you can make a credit card payment via mail.
Phone: Call customer service at (800) 331-3703. Then, enter your Shell Gas Card number and follow the automated prompts to make a payment.
Mail: Send a check or money order (but not cash) to the following address:
Shell Gas Card Payments PO Box 9001011 Louisville, KY 40290-1011
Overnight Delivery/Express Payments
Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213
Keep in mind that payments via regular mail take the longest time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date.
You can apply for the Shell Gas Card either online, or over the phone at (877) 697-4355. To apply, you will need to provide personal information such as your name, date of birth, home address, annual income, and Social Security Number. The same methods apply to the Shell...
You can use your Shell Gas Card exclusively at Shell locations throughout the U.S. You can pay for gas, but also use it for non-fuel purchases inside Shell convenience stores.
The Shell Credit Card, on the other hand, can be used anywhere Mastercard is accepted. That is virtually...
You can reach the Shell Gas Card customer service by calling (800) 331-3703 and verifying your account information. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
You generally need fair credit (i.e., a score above 640) to be eligible for the Shell Gas Card. However, issuers consider more than just an applicant's credit score when making approval decisions, including any past negatives, recent inquiries, income and existing debt obligations.
You can get a Shell credit card cash advance from any ATM, provided you have the cash advance PIN. If you don't, you will need to call the number on the back of your card to get one.Although getting a cash advance is easy, it's really important to judge whether...
You can check your Shell Gas Card application status online or by calling (888) 201-4523.
If your application is denied, you could ask for a reconsideration by calling (800) 695-5171 and making your case. If you still get denied, I'd suggest becoming an authorized user on someone else's...
In addition to that, the Shell Gas Card is issued by Citi, and their Identity Theft Solutions program can also help if you fall victim to financial crime. Their team of specialists will provide personal support...
We applied for the Shell Fuel Rewards issued by Citi, The card came in the mail and we activated it. We filled up at the pump and went in the store to buy drinks and the card did not work.
We attempted to contact support and we reached a CSR who could not speak english well! We were told that Citi would contact us back about the issue. After waiting a few hours we contacted Citi again, The second CSR also could not speak english well and again we were told that Citi would contact us back.
We waited another 2 hours for Citi to contact us and called yet a third time and got a third CSR who did not speak english well and was told again to wait for someone to contact us. I requested to speak to a supervisor so we could close the account.
Amazingly enough the supervisor was able to send a text message with a OTP to identify us. The supervisor turned the card back on and acted like we were to keep the card. I requested again to close the account due to the fact that it was to much of a hassle to deal with support who does not speak english well and works against you every step of the way.
We have cards from other vendors who are a breeze to deal with! If this is how Citi works then count us out on all Citi services!
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ivoryb1216 @ivoryb1216
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1 Star Rating
Getting the shell gas card is pointless because even though you get 10 cents off a gallon you pay the credit price which is 10 cents more a gallon than cash so what’s the point. It’s their card and they are charging you over 28% apr, the least they could do is charge you the cash price.
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Tufayyur Aouad @Tufayyur1
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1 Star Rating
When you apply for a Shell Mastercard Gas Card, they immediately say congratulations you are approved showing a picture of the Shell Mastercard gas card. Then about three days later, you get an email stating that they are not issuing a Mastercard but instead a Shell gas card only. After doing a hard check on my credit and causing my good credit to go down to Fair credit, they refused to report that they just approved me for a Shell Gas Card. Then they lie about when they will report to the Credit Agencies, and then they do not mail the credit card. Its now been two weeks and no card. I call their customer service in a foreign country and they dont have a clue when I will get the card and they claim they mailed it. We dont have that bad of mail service in the US. So it is a lie when they try to blame the US Post Office. When or if the card does arrive, I will wait until it is reported on my credit report and my score goes up. Then I will think about not doing business with them.
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jennifer4088 @jennifer4088
Thank you for your review. I was recently denied this card, and it looks like Citibank did me a favor.
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EUGENE SMALLS @eugene_smalls
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1 Star Rating
This review is for the shell gift card of $500. Claim to be free if you pick the correct box. Well I pick the correct box and after answering 8 questions. They wanted my credit card to claim my free gas card by paying $2.50. I do not know about you, but this is not free if a consumer have to pay anything and secondly I think this is a scam because knownone should should have to give up their credit card information when they suppose to socall have win a gas card of $500. To my this is defraud of a person and talking advantage of the person with false intent to due so. Please pass this note on to other consumers
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Bob Horner @bobhorner_tn
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3 Star Rating
My problem is that consistently all the Shell stations in Middle Tennessee are owned by 2 companies one being Twice Daily and they charge 10 cents more per gallon than non-Shell stations. So when you use your 10 cents off per gallon Shell card it works out to the same price. We pay our card off at the end of each month so there is no advantage to using the Shell card.
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Samantha Wilson @nov252001
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1 Star Rating
Do not get a card with them. We've had our card since 1992. We miss one payment last month. The bill was lost. We paid it as soon as we got this last one. They suspended our card without notice. So we will be going with another card and we won't be spending any more with shell.
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Berkeley Aycock @Bsure
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1 Star Rating
I have been a customer since 2011, pay my account in each month on time and in full. I received a letter, stating they have closed my account. Because My credit has dropped. Unbelievable how they would treat a customer with so little respect, that has been a paying customer for nor. 9 years
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Samantha Wilson @nov252001
We've been a member since 1992. We miss one payment and they suspend our account.
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christopherh_89 @christopherh_89
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1 Star Rating
Verified Customer
I got this card because it didn't come with the temptation of AUs to use everywhere like a Visa or MasterCard, but turns out you can't reliably use it at Shells either. More than half the time it just says "see cashier" and if you call the 800 number and spend 5 minutes going through the account info just to be told call back during normal business hours but they don't say when that is. I got through to a person once who put me on hold for 10 minutes and hung up on me, I call back again and they put me to the department to dispute an existing charge. The card is completely useless if it cannot be relied upon to get gas when I'm out. Maybe others' luck is better, but this card is total trash.
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jd willie @jdswoodshop
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1 Star Rating
I have used Shell and Chevron gas credit cards for over 50 years. Last year. Chevron changed banks and doing business with them became a living nightmare. This year, Shell changed everything also. This week, we moved so we called Shell for an address change. The customer service person's English was so bad we couldn't understand him. He wanted my password, which I have never been given one. He then wanted my SS#, so I gave it to him. He then wanted my banking # and information, which I refused to give. I'm done with Shall. A 50 Yr. customer means nothing to them.
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Pa Mike @pam
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1 Star Rating
I travel frequently and every time I leave the state I have to call their rude customer service people and tell them I'm traveling, otherwise they put a stop on credit charged away from home. Total crap! stopped using it and went to Marathon. No problems. Goodbye Shell!
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clutchclark @clutchclark
Exactly. This card is blocked at the pump every time I attempt to fuel up away from my home area and requires much time to contact the Fraud Dept to get it unlocked. This card is a complete waste of time. In fact, last time it was blocked at a gas station that I use regularly in the same town as my billing address. CITI Bank Fraud Department is out-of-control.
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