A ChexSystems score is similar to a credit score but is used to predict your future banking behavior and how risky it is for a bank or credit union to open a deposit account for you. This score is calculated by ChexSystems, a consumer reporting agency that tracks and reports on people’s history with deposit accounts. Unlike your credit score, which prospective lenders and creditors use for making credit decisions, your ChexSystems score is not used for credit card or loan approval.
Key Things to Know About Your ChexSystems Score
- Your ChexSystems score is a numeric score, also called a QualiFile score, that is calculated using the information in your ChexSystems report, plus other sources of data, such as your credit report, public records and payday loan history.
- A ChexSystems score is different from a credit score. It determines how risky it is for a bank to open an account for you, rather than how risky it is to lend to you.
- A ChexSystems score can range from 100 to 899. The higher your score is, the less risk you pose to banks.
- Not all banks will use your ChexSystems score to evaluate your application to open a bank account. Some banks will refer only to your detailed ChexSystems report, use alternative consumer reporting agencies such as Early Warning Systems or TeleCheck, or not look into your banking history at all.
- You can only get your ChexSystems score from ChexSystems directly, as no third-party sites will provide it for you.
Continue reading below to learn how your ChexSystems score is calculated, how to check it, and more.
How to Request Your ChexSystems Score
You can get a free copy of your ChexSystems score and report once every 12 months. You can request it online or by mail. Unlike with credit scores, there are no third-party vendors that will provide your ChexSystems score.
To request your ChexSystems score by mail, follow these steps:
1. Print and complete the Score Order Form.
2. Mail your completed order form to:
Chex Systems, Inc.
Attn: Consumer Relations
PO Box 583399
Minneapolis, MN 55458
3. Wait to receive your ChexSystems score by mail.
It may take a couple of days for you to get your ChexSystems score through the mail, but you can get your score much faster if you submit your request online. To check your ChexSystems score online, you will need to register for an account on the ChexSystems website and then request your score through the ChexSystems Consumer Portal.
You must be at least 18 years old to order your ChexSystems score. If you request a score for a minor, you’ll need to furnish additional documentation, a list of which can be found on the agency’s website.
How to Get Your Score If You’re Rejected for a Bank Account
If you’ve been denied for a bank account due to your ChexSystems score, you will automatically get access to your score. The bank that rejected you must send you a letter that includes your ChexSystems score and the reasons why you were denied, among other information.
Under the rules of the Fair Credit Reporting Act (FCRA), the letter must include the following information:
- Your ChexSystems score
- Other consumer scores used in the bank’s decision
- The reason why you were denied
- Major factors that adversely affected your ChexSystems score
- The date your ChexSystems score was calculated
- The name and contact information of the consumer reporting agency (ChexSystems, in this case) that supplied your score
- A notice of your right to a free copy of your ChexSystems report within 60 days, and how to get that copy.
What Is a Good ChexSystems Score?
ChexSystems scores range from 100 to 899, and the higher your score is, the better. ChexSystems does not define its scores as either “good” or “bad,” though. Scores are assigned to consumers based on the estimated likelihood of their bank having to close their account in the near future, and how these scores are evaluated varies by bank.
Each bank can decide for itself which specific scores correspond with account approval and rejection. If a bank wants to tolerate a moderate amount of risk, for instance, it might approve applicants with a ChexSystems score of 545 or higher and either reject or at least carefully consider applicants with a lower score. An aggressive bank might set the bar lower – around 525, for example.
What Affects Your ChexSystems Score?
Your ChexSystems score is based on information in your ChexSystems consumer report. The following factors can affect your score:
- The number of bank accounts that were forcibly closed by banks
- How many times you've requested bank accounts at different financial institutions
- The number of checks ordered and the number of different accounts they were ordered from
- The number and dollar amount of returned checks
How to Improve Your ChexSystems Score
In order to improve your ChexSystems score, you should first review your ChexSystems report to identify the factors adversely affecting your score (like forcibly closed bank accounts, accounts closed with unpaid fees or overdrafts, or bounced checks). Then, figure out why these things happened and make a plan for preventing them in the future.
As long as you demonstrate that you can responsibly manage owning a bank account, your ChexSystems score should improve over time. In the meantime, the following tips could also help.
Pay Off Outstanding Debts to Banks
If your ChexSystems report includes legitimate notations for unpaid negative balances on previous accounts, pay these off — or at least make a payment arrangement — and request that your bank update the payment status in ChexSystems when the debt is settled. Although this won’t remove the listing until it expires after five years, satisfying the outstanding debt may raise your ChexSystems score and encourage banks to evaluate you more favorably in the future.
Dispute Errors in Your ChexSystems Report
Information in ChexSystems reports isn’t always accurate, and the more black marks in your report, the lower your ChexSystems score will be. If you spot any possible inaccuracies, you should dispute them with ChexSystems and the bank that reported the error as soon as possible. Our ChexSystems dispute guide can help you navigate the process.
Refine Your Account Habits
If you currently have a bank account but are already in the ChexSystems database, take steps to ensure you don’t repeat the same blunders. Our general guide to ChexSystems lists multiple ways to avoid being reported to the agency. Some examples include signing up for overdraft protection, reconciling your check register with your bank statement, and making sure you have enough funds to cover checks you issue.
Routinely Check Your Consumer Reports
Every year, you are entitled to a free copy of your consumer reports, including your ChexSystems report. You should proactively check these to make sure adverse information has expired and been deleted from your reports, which hopefully will improve your ChexSystems score.
Does ChexSystems Affect Your Credit Score?
Your ChexSystems score does not directly affect your credit score, since it focuses on your banking history, not your credit history. Conversely, your credit score is calculated using the information on your credit report, which does not include banking history. As a result, if you have multiple forcibly closed bank accounts listed on your ChexSystems report, it will affect your ChexSystems score but not your credit score.
However, it is important to note that your ChexSystems score is an indicator of your overall financial health, just like your credit score. If you have negative bank balances, you are likely having trouble paying your bills, which can lead to missed loan and credit card payments that would affect your credit score. That is why you should keep track of both your ChexSystems score and your credit score. You can check your credit score for free right here on WalletHub.
Ask the Experts: How to Improve ChexSystems Practices
ChexSystems and other similar consumer reporting agencies have come under regulatory scrutiny for what some critics have described as an excessively punitive system. For additional insight into the current screening policies of financial institutions and ideas on how to improve them, we turned to a panel of leading banking industry experts. Click on the experts’ profiles to read their bios and thoughts on the following key questions:
- Why isn’t a consumer’s positive banking activity reported to ChexSystems? What policy changes do financial industry regulators need to implement in order to reform this system?
- According to the Federal Deposit Insurance Corporation (FDIC), 9.6 million U.S. households were unbanked and another 24.8 million were underbanked in 2013, many of whom have low income and a record in ChexSystems. How does ChexSystems affect the economic mobility of unbanked and underbanked Americans, and how can it be improved?
- Why are there no standardized guidelines regarding what information financial institutions can report to ChexSystems?
Ask the Experts
Associate Professor of Law at University of Georgia School of Law
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Special Professor of Law at Hofstra University, Maurice A. Deane School of Law
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Associate Professor of Law at Vanderbilt University Law School
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Assistant Professor of Law and Director of the Bar Preparation Resources Office at Texas Tech University School of Law
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WalletHub experts are widely quoted. Contact our media team to schedule an interview.