Safeway Insurance Review

Apr 3, 2025

Melissa Sherrard, Car Insurance Writer

Apr 3, 2025Car Insurance Writer

Editor’s Rating

2.8 out of 5 rating 2.8 / 5

This review is not provided, commissioned or endorsed by any company. Opinions and ratings are our own.

Safeway Insurance Review Summary

Safeway Insurance is an average auto insurance company, earning an overall rating of 2.8/5 from WalletHub’s editors.

Safeway Insurance has been offering insurance for over 50 years. Established in 1959, Safeway Insurance is the largest, privately held, family-owned insurance company in the United States.

Summary: Safeway Insurance Scores by Review Category

Category	Score
Safeway Insurance Quotes / Pricing	30/30
Customer Service & Reviews	5/25
Safeway Insurance Financial Stability	4/4
Safeway Insurance Claims Process	10/15
Safeway Insurance Types of Insurance and Additional Services Offered	0/5
Safeway Insurance Discounts	0/5
Safeway Insurance Transparency	0/5
OVERALL	49/89

Now that you’re familiar with Safeway Insurance scores in each of our review categories, let’s see how the company compares to some top competitors in a handful of key areas. Hopefully, this will help you find the best insurance company for your needs.

Safeway Insurance Car Insurance Pricing

Category Rating: 100% (30 out of 30)

Safeway Insurance received a score of 30/30 in the cost portion of this review, as its premiums rank in the cheapest quartile among major car insurance providers that WalletHub evaluated. Learn more about WalletHub’s Methodology.

Safeway Insurance Customer Service & Reviews

Category Rating: 20% (5 out of 25)

Reviews on WalletHub: 1.4
NAIC: 2.27
BBB: A-

Safeway Insurance isn’t the best when it comes to customer service. The company’s NAIC rating is 2.27, so Safeway Insurance has received more complaints than the average car insurance provider. The overall high number of complaints, an average score from BBB and the fact that it doesn’t offer 24/7 live support lost Safeway Insurance quite a few points in this category.

Safeway Insurance Financial Stability

Category Rating: 100% (4 out of 4)

AM Best: A

Safeway Insurance has earned top marks from AM Best for their financial strength and claims-paying ability. Knowing that an insurance company has the financial wherewithal to pay out claims should remove at least a measure of doubt from consumers minds.

Safeway Insurance Claims

Category Rating: 67% (10 out of 15)

Safeway Insurance lets you file claims online or over the phone, which you can reach at 888-203-5129. However, it doesn’t have 24/7 claims support. Safeway Insurance limited accessibility has earned it a mid-score in this category.

Safeway Insurance Types of Insurance

Category Rating: 0% (0 out of 5)

Auto Insurance

Safeway Insurance doesn’t offer a wide variety of insurance or combo, so it does not get a score in this category.

Safeway Insurance Discounts

Category Rating: 0% (0 out of 5)

Safeway Insurance doesn’t offer any discounts, so it does not get a score in this category.

Safeway Transparency

Category Rating: 0% (0 out of 5)

It is difficult to find key information on the Safeway Insurance website, so the company scored poorly in the transparency department.

Bottom Line

Safeway Insurance is an average insurance company that has good scores from A.M. Best. However, Safeway Insurance doesn’t offer a variety of coverage options or discounts. Safeway Insurance also didn’t score well when it comes to customer service and in transparency.

Safeway Insurance Car Insurance vs Competitors

Insurer	Safeway Insurance	GEICO	Progressive	State Farm
Average Premium*	N/A	$1,009 per year	$1,296 per year	$1,410 per year
Number of Car Insurance Discounts	0	23	18	16
Offers Home Insurance	Yes	Yes	Yes	Yes
Complaints Score (lower is best)	2.27	0.81	1.52	1.35
Editor’s Rating	2.8	3.8	3.1	3.8

Questions & Answers

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